Dawn Johnson
Savannah,GA
Summary
Accomplished professional with a proven track record at Chatham Subaru, adept in financial transactions & reconciliation and customer relations. Excelled in streamlining operations, enhancing customer satisfaction, and ensuring compliance. Skilled in Microsoft Office Suite and CRM, consistently achieving and surpassing goals.
Overview
12
12
years of professional experience
Work History
Tag & Title Associate
Chatham Subaru
Savannah, USA
01.2020 - Current
- Process tag and title work for in-state and out-of-state vehicle purchases
- Manage daily service and parts transactions via cash, check, and credit card
- Prepare and reconcile bank deposits and process wholesale transactions
- Assist with vehicle payoffs, warranty cancellations, and documentation
Collections Specialist
Farmer’s Furniture
Savannah, USA
01.2020 - 09.2020
- Managed overdue accounts and collected outstanding payments
- Processed in-store and phone payments, ensuring compliance with policies
- Negotiated payment plans to assist customers with financial challenges
- Provided customer service to resolve billing and account issues
Teller
SunTrust Bank
Savannah, USA
03.2017 - 12.2019
- Processed customer transactions, including deposits, withdrawals, and loan payments
- Assisted clients with account services (ordering checks, debit cards, official checks, etc.)
- Adhered to banking regulations and internal policies for financial compliance
Assistant Store Leader
Payless
Savannah, USA
11.2012 - 08.2017
- Managed cash deposits and financial verifications for daily operations
- Conducted weekly staff meetings to improve team efficiency
- Provided customer service and sales assistance while ensuring a positive shopping experience
Education
Medical Billing Specialist Certificate -
Savannah Technical College
Savannah, GA12.2009
Medical Office Clerk Certificate -
Savannah Technical College
Savannah, GA12.2008
Skills
- Accounting & Bookkeeping
- Financial Transactions & Reconciliation
- Payroll Processing & Expense Reporting
- Customer & Client Relations
- Data Entry & Records Management
- Microsoft Office Suite
- Bank Deposits & Payment Processing
- Compliance & Regulatory Adherence
- Administrative Support & Office Management
- Point-of-Sale (POS)
- Financial Transaction Systems
- Data Entry & Documentation
- Customer Relationship Management (CRM)
Affiliations
- Ongoing training in accounting, bookkeeping, and administrative support
- Strong background in finance-related customer service roles
Timeline
Tag & Title Associate
Chatham Subaru
01.2020 - Current
Collections Specialist
Farmer’s Furniture
01.2020 - 09.2020
Teller
SunTrust Bank
03.2017 - 12.2019
Assistant Store Leader
Payless
11.2012 - 08.2017
Medical Billing Specialist Certificate -
Savannah Technical College
Medical Office Clerk Certificate -
Savannah Technical College
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