Dawn Kimball

Provide daily direct care to all patients on providers schedule.

Review Triage and documents

New Patient coordinator review all new referrals

Create charts, call and schedule new patient appointment.

Prepare charts for provider visits

Send and receive record requests

Assistant with authorizations for medications, MRI and other imaging studies

Communicate with insurance companies for patient benifit information.

Facilitate referrals when requested.

Perform basic clerical duties such as answer phone scanning,faxing, communicating with providers at all levels.

Collection of copays and explaning patients responsibly of deductibles.

Answer phones,Answer Medical Questions

Send refill requests to Doctor,send medical questions to

provider as needed

Prior Authorizations for medications and testing ordered

Collect copays, scheduling return visits

Make New Patient appointments

Rooming of patient,Vitals update patient medicines in chart

Update patient charts, direct faxes as needed.

Recertified Patient for Medical Marijuana.

Answered Billing questions

JULY 2016 - MAY 2018 Bone and Joint Center 518 489-2666

Check in Check out front desk

Collect Copays

insurance verifications

Posting charges

scheduling of return visits

Verified insurances

• Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.

• Directed incoming calls to internal personnel and departments, routing to best-qualified department.

Answer phones direct calls,

send electronic message to providers

Check Patient in and out

collect copays

Scheduling of appointments

Chart prep, Balance Cash log

Scheduling coverage for front staff

Answering phones, Communicate with Doctors offices

Scheduling of appointment for patients

Insurance checks, insurance authorizations for testing Collection of copays

Ordering supplies

• Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Managed office operations while scheduling appointments for patients
• checked patients in and out.
• collected copay billed insurances
• roomed patients by taking vitals and updating charts

• Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
• checked patients in and out
• scheduled appointments
• referrals for patients
• collected copays

• Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
• Supported ambulation and physical therapy needs by conducting planned exercise routines.
• Oversaw and maintained patients' rooms, group living areas and nurse stations.
• Checked patient vitals such as temperature, blood pressure and blood sugar levels.
• Cared for residents in assisted living facility and delivered high-quality support to meet needs.
• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.