Dawn Kisner
Cedar Rapids,Iowa
Summary
Proven leader with a track record of enhancing customer satisfaction. Excelled in relationship building and team leadership, significantly increasing repeat business. Skilled in food safety and customer relations, adept at fostering positive environments and promoting food sales. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Food Truck Owner
D&M Enterprise, The Wandering Taco
11.2023 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by me.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Assistant Manager
Dollar Tree
06.2022 - 01.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Mentored team members to enhance professional development and accountability in workplace.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
Manager/Waitress
Papa Juans
06.2020 - 01.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
High School Diploma -
Herbert Hoover High School
Toledo, IA2001
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal communication
- Team Leadership
- Food safety understanding
- Food sales and promotion
- Transactions and Cash Handling
- Cleaning and sanitizing
- Food handling
Timeline
Food Truck Owner
D&M Enterprise, The Wandering Taco
11.2023 - Current
Assistant Manager
Dollar Tree
06.2022 - 01.2024
Manager/Waitress
Papa Juans
06.2020 - 01.2021
High School Diploma -
Herbert Hoover High School
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