Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager

Dawn Knuckey

Gillette,Wyoming

Summary

Dynamic Operations Manager with a proven track record at Kum & Go Maverik, where I enhanced team accountability and performance through effective leadership and employee empowerment. Skilled in operations management and problem-solving, I improved inventory accuracy and supply chain efficiency. Encouraged employee relations and driving goal-oriented actions.

Encouraging manager and problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

2
2
years of professional experience

Work History

Operations Manager

Kum & Go Maverik
03.2023 - 02.2025
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

Education

Management Certificate - Management

University of Phoenix
Phoenix, AZ Online
03-2023

High School Diploma -

Fort Lupton High
Ft. Lupton, Co
05-1989

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Decision-making
  • Employee relations and conflict resolution
  • Planning and implementation
  • Staff training
  • Inventory management
  • Management
  • Employee motivation
  • Goal setting

Timeline

Operations Manager

Kum & Go Maverik
03.2023 - 02.2025

Management Certificate - Management

University of Phoenix

High School Diploma -

Fort Lupton High
Dawn Knuckey