Dawn Kohler
Auburn,Massachusetts
Summary
Results-driven Project Manager with 8+ years of experience leading cross-functional teams to deliver complex projects on time and within budget. Strong track record in scope definition, schedule and resource planning, risk mitigation, and stakeholder communication, using Agile and Waterfall methodologies to optimize delivery. Skilled at driving process improvements, managing vendors, and aligning project outcomes with strategic business goals. Proven ability to motivate teams, resolve conflicts, and deliver measurable results in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Project Manager
Renewal By Anderson
Northborough, MA
01.2023 - Current
- Managed project timelines and deliverables to ensure successful completion of installation initiatives.
- Coordinated cross-functional teams to streamline operations and improve overall project efficiency.
- Implemented process improvements that enhanced workflow consistency and reduced project turnaround time.
- Conducted regular project status meetings to communicate updates and address potential issues proactively.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
Permitting Coordinator
Renewal By Anderson
Northborough, MA
09.2020 - Current
- Coordinated permit applications to ensure compliance with local regulations and project timelines.
- Streamlined document submission processes, enhancing efficiency in project approvals.
- Developed and maintained relationships with regulatory agencies to facilitate communication and expedite permits.
- Reviewed project plans for accuracy and completeness prior to submission, reducing delays in approval time.
- Provided exceptional customer service to clients throughout the permitting process, resulting in high satisfaction rates and repeat business.
- Coordinated with multiple departments to ensure timely completion of permitting tasks, resulting in smoother project execution.
- Updated operational records or licensing information using computer terminals.
- Improved permit application processing times by streamlining workflows and implementing efficient procedures.
Administrative Assistant
Creative Print Products
Leominster, MA
09.2017 - 09.2020
- Coordinated office operations to enhance workflow efficiency and improve team productivity.
- Managed scheduling and calendar organization for executive staff, ensuring seamless communication and operational flow.
- Developed and maintained filing systems, increasing document retrieval speed by optimizing organizational structure.
- Assisted in preparation of presentations and reports using advanced software tools, enhancing visual impact and clarity.
- Liaised with vendors to negotiate contracts and manage supplies, contributing to cost savings for the department.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Maintained inventory of office supplies and placed orders.
Education
Bachelor of Arts - Sociology
Framingham State University
Framingham, MA09-2009
Skills
- Project management
- Project planning and development
- Project scheduling
- Schedule management
- Cross-functional collaboration
- Customer relations specialist
- Verbal and written communication
- Processes and procedures
- Salesforce analytics
- Productivity improvement
Timeline
Project Manager
Renewal By Anderson
01.2023 - Current
Permitting Coordinator
Renewal By Anderson
09.2020 - Current
Administrative Assistant
Creative Print Products
09.2017 - 09.2020
Bachelor of Arts - Sociology
Framingham State University