Dawn Kubicek
Kenosha,WI
Summary
Diligent learning ambassador and warehouse associate with 12 years of experience in customer service and logistics. Proven expertise in inventory management, OSHA compliance, PIT certification for forklift operation, and DOT Certification. Contributed to setup and operation of advanced robotics systems at Amazon, demonstrating strong organizational and time management skills. Dedicated to enhancing operational efficiency and customer satisfaction. Willing to relocate anywhere and authorized to work in the US for any employer.
Overview
2024
2024
years of professional experience
1
1
Certification
Work History
Shipping and Receiving Associate
Amazon
- Conducted university preparation classes for non-native English speakers.
- Modified instructional approaches to support unique learner needs.
Training Ambassador
Amazon
03.2023 - 10.2023
- Certified on forklifts, supported OSHA compliance, and participated in safety initiatives as part of the Safety Team.
- Developed and implemented training programs to enhance employee skills and productivity.
- Facilitated onboarding sessions for new hires, ensuring smooth integration into company culture.
Owner/Stylist/Customer Service Representative
Head Salon-Prague
10.2008 - 01.2018
- Managed customer interactions, ensuring high levels of customer satisfaction and repeat business. Utilized strong communication skills to understand and meet client needs. Demonstrated ability to handle multiple tasks in a fast-paced environment. I was responsible for financial record keeping, clientele scheduling, business networking and business growth.
ESL Teacher
The Language House-Prague
03.2007 - 09.2008
- Conducted university preparation classes for non-native English speakers.
- Modified instructional approaches to support unique learner needs.
Education
ESL Certification -
The Language House
Prague 05.2009
Associates Degree - Human Services
Milwaukee Area Technical College
Milwaukee, WI08.2004
High school diploma - undefined
Bradford High School
Kenosha, WI06.1995
Skills
- Organizational skills
- Computer skills
- Problem solving (1 year)
- Time management
- Load & unload
- Customer service
- RF scanner
- Forklift
- Shipping & receiving
- Ship Dock/TDR
- Materials handling
Certification
- DOT Certification May 2025 to May 2027
- Pitt Certification March 2024 to March 2026
• FEMA Certification
• Green Hydrogen Fuel Training Certification
• Ambassador Training Certification
Timeline
Training Ambassador
Amazon
03.2023 - 10.2023
Owner/Stylist/Customer Service Representative
Head Salon-Prague
10.2008 - 01.2018
ESL Teacher
The Language House-Prague
03.2007 - 09.2008
Associates Degree - Human Services
Milwaukee Area Technical College
High school diploma - undefined
Bradford High School
Shipping and Receiving Associate
Amazon
ESL Certification -
The Language House
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