Dawn Lakatos
Hudson,FL
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Server
Franks Resturant
03.2014 - 06.2023
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Server
IHOP
06.2008 - 01.2010
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
Crystal Cafe
06.2002 - 08.2007
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
High School Diploma -
Sun Valley High School
Monroe, NC06.1989
Skills
- Food Preparation and Safety
- Menu Memorization
- Anticipating Guest Needs
- Servsafe Certified
- Menu Item Recommendation
Certification
Servsafe
Timeline
Server
Franks Resturant
03.2014 - 06.2023
Server
IHOP
06.2008 - 01.2010
Server
Crystal Cafe
06.2002 - 08.2007
High School Diploma -
Sun Valley High School