Dawn Lewis

• Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
• Evaluated customer needs and feedback to drive product and service improvements.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

• Cultivated diverse plant species in accordance with local climate and soil conditions.
• Assisted in designing and implementing community garden projects to enhance local biodiversity.
• Provided educational workshops on sustainable gardening practices to community members.
• Conducted regular plant health assessments to identify pests and diseases effectively.

• Oversaw daily operations to ensure efficiency and adherence to company standards.
• Conducted performance evaluations, providing constructive feedback to foster professional growth.
• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Cross-trained existing employees to maximize team agility and performance.
• Oversaw inventory management, optimizing stock levels, and reducing waste.
• Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

• Managed and motivated employees to be productive and engaged in work.
• Controlled costs to keep business operating within budget and increase profits.
• Developed and maintained relationships with customers and suppliers through account development.
• Established team priorities, maintained schedules and monitored performance.

Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.