James Downey
Kanakaee,IL
Summary
Dynamic leader with a proven track record at Dart Container Corporation, enhancing team performance and customer satisfaction through effective coaching, mentoring, and adherence to quality standards. Skilled in operations management and workplace safety, I excel in fostering teamwork and driving results, significantly contributing to project success and operational excellence.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Team Lead
Dart Container Corporation
03.2016 - 07.2024
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Was involved in safety Gemba walks regurlarly.
- Assisted in a 1.6 million square foot move to a new facility.
- Red Cross first aid trained, certified first responder (exp. 6/23)
Warehouse Associate
Del Monte Fresh Produce Co
03.2013 - 03.2016
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
Assembly Line Production Worker
Lachata Design, LTD
11.2004 - 03.2013
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
- Contributed to overall team success by meeting daily production targets consistently.
- Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.
- Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
- Operated various tools and equipment proficiently for faster product assembly without compromising quality.
Education
High School Diploma -
Manteno H.S.
Manteno, IL06.1999
Skills
- Customer Focus
- Coaching and Mentoring
- Performance monitoring
- Performance Improvement
- Quality Control
- Workplace Safety
- Schedule Management
- Complaint resolution
- Operations Management
- Production Monitoring
- Diversity and Inclusion
- Key Performance Indicators
- Trend tracking
- Influencing skills
- Equipment Maintenance
- Resource Allocation
- Corporate Social Responsibility
- Human Resources Management
- Invoice Verification
- Problem-Solving
- Teamwork and Collaboration
- Attention to Detail
- Team Supervision
- Team motivation
- Staff Training
- People Management
- Work Planning and Prioritization
- Analytical Thinking
- Conflict Resolution
- Daily workflow improvement
- Staff education and training
- Goal Setting
- Mentoring
- Complex Problem-Solving
- Quality Improvement
- Leading Team Meetings
- Issue Resolution
- Work Planning
- Flexible Schedule
- Coaching
- Overseeing Daily Activities
- Giving Constructive Feedback
- Documentation And Reporting
- Evaluating Employee Work
- Team Check-Ins
- Safety processes and procedures
- Safety
- SOP Adherence
- Expectation setting
- SMART goals
- Overtime Management
- Meeting facilitation
- Lean Manufacturing
- Excellent Communication
- Multitasking
- Active Listening
- Organizational Skills
- Multitasking Abilities
- Decision-Making
- Process Improvement
- Task Prioritization
- Idea Development and Brainstorming
- Team building
- Interpersonal Communication
- Data Analysis
- Process Analysis
- Logistics Coordination
- Time Management
- Project restructuring
- Problem-solving abilities
- Reliability
Accomplishments
- Supervised team of 17 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Forklift certified in standup, clamp, Turret machine.
Certification
- People Centered Leadership Training - Completed March 2024
- Certified Forklift operator, Standard forklift, stand-up, Turret Machine - Current
Additional Information
I am a very detail oriented person, with 6 years leadership experience, with a fast-paced logistics company. I am able to make quick, decisive decisions to achieve goals, with a team of 24 forklift operators. I also have extensive clerk experience, collaborating with customers, along with drivers to expedite pickups and deliveries.
Timeline
Team Lead
Dart Container Corporation
03.2016 - 07.2024
Warehouse Associate
Del Monte Fresh Produce Co
03.2013 - 03.2016
Assembly Line Production Worker
Lachata Design, LTD
11.2004 - 03.2013
High School Diploma -
Manteno H.S.