Dawn MacLeod
Brighton,MA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
FTM Energy LLC
2019.02 - Current
- Self- discipline, time management, independent problem solving
- Managed daily office operations, ensuring efficient workflow and communication across departments.
- Coordinated scheduling for meetings and events, optimizing time management for executives.
- Developed and maintained filing systems, enhancing document retrieval efficiency.
- Prepared reports and presentations, supporting strategic decision-making processes.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Funeral Director's Assistant
Lehman, Reen & McNamara Funeral Home
2012.02 - 2018.04
- Supported families during arrangements, providing compassionate guidance and information.
- Assisted in preparation and presentation of deceased for viewing and funeral services.
- Maintained inventory of funeral supplies, ensuring readiness for services.
- Collaborated with staff to uphold cleanliness and organization within facilities.
- Coordinated logistics for transportation of remains to funeral homes and cemeteries.
Education
High School Diploma -
Newton High School
Newton, MASkills
- Customer service
- Computer literacy
- Interpersonal skills
- Time management
- Self motivation
- Strong work ethic
Timeline
Administrative Assistant
FTM Energy LLC
2019.02 - Current
Funeral Director's Assistant
Lehman, Reen & McNamara Funeral Home
2012.02 - 2018.04
High School Diploma -
Newton High School