DAWN MARCHAND
Summary
Detail oriented, organized pharmacist with 30 years of infusion experience. Closely work with RNs and MDs to improve patient outcomes. Inventory ordering and management. Motivated, self-starter committed to providing excellent pharmaceutical care. Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Overview
24
24
years of professional experience
Work History
Pharmacy Director
Virginia Oncology Associates
01.2024 - Current
- Work closely with accounting and reimbursement teams.
- Responsible for clinical oversight of 9 clinic oncology infusion centers along with 2 retail pharmacies.
- Work closely with nursing leadership to ensure safe administration of IV medications
- Work closely with the research team on clinical trials ongoing at our clinic locations
- Oversee 5 clinical pharmacists, 4 retail pharmacists and 40 pharmacy technicians.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
Pharmacy Manager
Virginia Oncology Associates
01.2020 - 01.2024
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Played an active role in the hiring process, identifying top talent that contributed to the team''s success in providing outstanding pharmaceutical care services.
- Supported employee growth and development by providing regular performance feedback, mentoring opportunities, and career advancement resources.
- Developed strong relationships with healthcare providers, ensuring seamless coordination of care for patients.
Clinical Pharmacist
Virginia Oncology Associates
05.2017 - 01.2020
- Collaborated with interdisciplinary healthcare teams for optimal patient care and improved treatment outcomes.
- Developed strong relationships with healthcare providers, facilitating communication and collaboration for better patient care coordination.
- Evaluated medication regimens for complex patients, identifying potential drug interactions and devising alternative treatment strategies when necessary.
- Improved patient outcomes by providing medication therapy management and comprehensive pharmaceutical care to diverse patient populations.
- Advised physicians on how to properly dose medications.
- Enhanced clinical pharmacy services through the development and implementation of evidence-based protocols and guidelines.
Intake pharmacist
HomeChoice Partners
07.2000 - 05.2017
- Intake pharmacist responsible for filling all new patient prescriptions
- Aminoglycoside and vancomycin dosing and monitoring
- Effectively resolved insurance rejections and other billing issues
- Sterile compounding of IV medications
- Closely work with other medical disciplines to optimize patient outcome
- Inventory ordering and management
- Medication/therapy in-servicing for physicians and nurse
- Work with hospital discharge planners, physician offices and multiple home health agencies to obtain new patient referrals and all necessary documentation for billing authorizations
Education
RPh -
VCU School of Pharmacy
Richmond, VA01.1994
Skills
- Medication Inventory Management
- Motivated self-starter
- IV expert
- Laboratory work competency
- IV Admixtures
- Prescription drug interaction assessment
- Committed to quality assurance
- Good people skills
- Conflict resolution
- In-servicing of physicians and nursing staff
- Drug interaction monitoring
Timeline
Pharmacy Director
Virginia Oncology Associates
01.2024 - Current
Pharmacy Manager
Virginia Oncology Associates
01.2020 - 01.2024
Clinical Pharmacist
Virginia Oncology Associates
05.2017 - 01.2020
Intake pharmacist
HomeChoice Partners
07.2000 - 05.2017
RPh -
VCU School of Pharmacy
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