Dawn Martin
Orlando
Summary
Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
17
17
years of professional experience
Work History
Project Administrative Assistant
U.S. Embassy, Department Of State
Kingston
12.2014 - 10.2024
- Composed, edited and typed complex memos and reports with job-related software.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Prepared weekly reports to update project progress and status.
- Managed vendor relationships by providing guidance on contractual requirements and responding promptly to inquiries.
- Organized and managed project files, documents, and other related materials.
- Resolved any conflicts or issues that may arise during the course of a project's lifecycle.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Provided administrative support for all phases of projects including budgeting, scheduling, documentation.
Board Coordinator
City of Orlando
Orlando
07.2007 - 11.2014
- Prepared agendas for municipal meetings, maintained records of all resolutions passed by the council and kept an accurate record of all votes cast.
- Served as notary public and issued various permits and licenses.
- Provided administrative support to the Mayor and City Council members, including responding to inquiries and requests for information.
- Assisted with clerical duties at city hall by performing copying, scanning, faxing and data entry tasks and scheduling appointments.
- Recorded meeting minutes for distribution to officials and staff members.
- Prepared ordinances, resolutions and proclamations to be executed, recorded, archived and distributed.
- Assisted in preparing ordinances and resolutions proposed by governing body for approval, notified legal organization of meetings, dates and times and distributed communications to appropriate parties.
- Assisted citizens with filing complaints or grievances against the city government.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Associate of Science - Office Administration
Valencia College
Orlando, FL12-2007
Skills
- Project management
- Record Maintenance Skills
- Cost Management
- Travel Logistics Management
- Effective Meeting Coordination
- Procurement Oversight Skills
- Customer Relations
- Administrative Support
- Document Management
- Microsoft Software Skills
- Mail Processing
- Database Management Skills
Timeline
Project Administrative Assistant
U.S. Embassy, Department Of State
12.2014 - 10.2024
Board Coordinator
City of Orlando
07.2007 - 11.2014
Associate of Science - Office Administration
Valencia College
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