Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Dawn M. Cannata

Howell

Summary

Well-organized Distribution Specialist adept at coordinating materials movement into and out of the warehouse environment. Detail-oriented and hardworking team player with skills in problem-solving, multitasking and prioritizing tasks. Ready to bring 10 years of related experience and take on challenging new role.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Distribution Specialist in Export air & ocean shipments

Interparfums USA LLC
02.2019 - Current
  • Creating necessary documentation for international export shipments, air and ocean, including SLI’s
  • Coordinate with sales, various warehouse teams, and logistical partners to ensure timely and secure delivery of products to global customers
  • Work closely with freight forwarders to secure booking for containers
  • Checked shipments against paperwork and signed documents.
  • Address client shipping inquiries while maintaining a high level of customer service
  • Responsible for shipping all domestic & international FedEx packages
  • Track and resolve shipping discrepancies, damages, and returns
  • Oversee the management of shipping documentation, including customs paperwork, proof of delivery, and dangerous goods documents for international shipments
  • Develop and maintain relationships with key shipping carriers, negotiating better rates and improving delivery timelines

Senior Customer Service Representative

Solvay USA INC.
05.2013 - 02.2018
  • Link between sales support and customers
  • Work closely with supply chain for available inventory
  • Arranged transportation with various liquid transport companies
  • Execution of day to day order processing
  • Cross-trained and backed up other customer service managers.
  • Established strong rapport with customers, fostering long-term relationships and repeat business.
  • Engaged clients in person and over phone to answer questions and address complaints.
  • Close out month end, confirm all debits and credits have been issued.

Education

Business

Brookdale Community College
Lincroft, NJ
01-1984

High School Diploma -

Matawan Regional
Matawan, NJ
01-1982

Skills

  • Interpersonal Skills
  • Multitasking
  • Organizational Skills
  • Problem-solving
  • Teamwork
  • Collaboration
  • Warehouse organization
  • Documentation skills
  • Verifying shipments
  • Warehouse management systems

Certification

  • Hazardous Materials Shipping Certification
  • CPR and First Aid Certification

Timeline

Distribution Specialist in Export air & ocean shipments

Interparfums USA LLC
02.2019 - Current

Senior Customer Service Representative

Solvay USA INC.
05.2013 - 02.2018

Business

Brookdale Community College

High School Diploma -

Matawan Regional

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Dawn M. Cannata