Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Dawn Melissa Findling

Fort Worth

Summary

Over 25 years of experience in customer service, administrative functions, and client relations. Experience in office skills and customer relations, including but not limited to data entry, multilined phone proficiency, accounting, payroll, tracking, scheduling, inventory, purchasing, sales, management, teamwork, problem solving, upselling, logistics coordination, a positive and professional attitude, and goal-oriented. Proficiency in written and verbal communication, including corresponding with vendors, employees, customers and clients, preparing and organizing training, creating and updating spreadsheets, employee scheduling and payroll.

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

20
20
years of professional experience

Work History

Procurement Ops

Highmark Health
Pittsburgh
06.2023 - Current
  • Assist vendors with set up of the Oracle system
  • Training vendors and in-house personnel using Oracle
  • Troubleshooting Oracle portal issues
  • Assisting in new vendor reach out
  • Assessing Purchase Orders, invoices and payments
  • Maintaining and updating SOP's, QRG's, spreadsheets, and Macro communications
  • Vendor reach outs and relations

Proprietor

Daddy's Girls Custom Creations
Mansfield
01.2019 - Current
  • Create custom crafts for home décor and seasonal needs
  • Purchasing of materials and supplies
  • Maintaining customer relations

Ranch Manager

Twisted Oaks Exotics
Utopia
06.2017 - 12.2020
  • Maintained ranch finances
  • Animal and property care and oversight
  • Scheduling and oversight of veterinary needs and seasonal sale of livestock
  • Scheduling of equipment maintenance and upkeep
  • Purchasing of all farm and equipment supplies
  • Maintaining vendor and client relations
  • Any additional tasks requested by owners

Business Office Manager

Lost Maples Café/Redden Ranch
Utopia
11.2016 - 07.2018
  • Scheduling and oversight of accounts payables
  • Scheduling and oversight of account receivables and billing
  • Employee scheduling and payroll
  • Scheduling and oversight of café inventory
  • Scheduling and oversight of ranch inventory
  • Oversight of café purchasing
  • Maintaining vendor and client relations

Purchasing Specialist

Blue Ribbon Technology
Midland
02.2014 - 11.2016
  • Scheduling and oversight of inventory
  • Logistics and transportation of chemicals
  • Oversight and maintenance of chemical purchase and storage
  • Oversight and maintenance of billing and purchasing for Accounts Payables and Receivables
  • Maintaining vendor and client relations

Receptionist/Administrative Assistant

C&J Energy Services
Robstown
06.2013 - 02.2014
  • All duties required of a front receptionist, including but not limited to answering and redirecting calls, greeting clients, vendors and employees.
  • Preparing and organizing training
  • Assisting HR with hiring, training, record keeping
  • Oversight and purchasing of office supplies and equipment
  • Scheduling and oversight of office supplies and equipment inventory

Owner/Manager

Western Beauty Salon & Day Spa
Utopia
11.2011 - 05.2013
  • Scheduling and oversight of accounts payables
  • Scheduling and oversight of account receivables and billing
  • Employee scheduling and payroll
  • Scheduling of client appointments
  • Oversight and maintenance of vendor and contractor billing
  • Maintaining vendor and client relations
  • Proficiency in upselling of services and products

Office Manager

C&D Construction
Utopia
12.2004 - 08.2011
  • Oversight and maintenance of job and site scheduling
  • Logistics and delivery of job materials to site
  • Scheduling and oversight of accounts payables
  • Scheduling and oversight of account receivables and billing
  • Employee scheduling and payroll
  • Maintaining vendor and client relations

Education

Bachelor's Degree - Business and Supply Chain Management

Western Gov. Univ.
Salt Lake City, UT
01.2026

Associates Degree - Business Management

Southwest Texas Jr College
Uvalde, TX
01.1993

Skills

  • Vendor management
  • Inventory control
  • Procurement processes
  • Customer service
  • Financial analysis
  • Logistics coordination

References

Available upon request

Timeline

Procurement Ops

Highmark Health
06.2023 - Current

Proprietor

Daddy's Girls Custom Creations
01.2019 - Current

Ranch Manager

Twisted Oaks Exotics
06.2017 - 12.2020

Business Office Manager

Lost Maples Café/Redden Ranch
11.2016 - 07.2018

Purchasing Specialist

Blue Ribbon Technology
02.2014 - 11.2016

Receptionist/Administrative Assistant

C&J Energy Services
06.2013 - 02.2014

Owner/Manager

Western Beauty Salon & Day Spa
11.2011 - 05.2013

Office Manager

C&D Construction
12.2004 - 08.2011

Bachelor's Degree - Business and Supply Chain Management

Western Gov. Univ.

Associates Degree - Business Management

Southwest Texas Jr College
Dawn Melissa Findling