Dawn Miranda

• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Managed time efficiently in order to complete all tasks within deadlines.
• Worked effectively in fast-paced environments.
• Worked well in team setting, providing support and guidance.
• Self-motivated, with strong sense of personal responsibility.
• Skilled at working independently and collaboratively in team environment.
• Conveyed technical information in easily understood terms for non-technical individuals.
• Managed 40 Lab Assistants including scheduling in 12 different FM Clinic Lab locations.

• Maintained documentation on tests performed in lab.
• Tracked collected specimens by initialing, dating, and noting times of collection.
• Prepared samples for shipping and disposed of bodily fluids in proper containers.
• Processed patient specimens according to priority and documented results.
• Contacted physicians, nursing stations, or reference laboratories for resolution assistance with unusual test orders.
• Trained new laboratory personnel to apply proper laboratory techniques and best practices.
• Oversaw items in inventory and reordered before supplies diminished.
• Collected blood for testing on up to 75 patients per day.

• Maintained documentation on tests performed in lab.
• Tracked collected specimens by initialing, dating, and noting times of collection.
• Prepared samples for shipping and disposed of bodily fluids in proper containers.
• Obtained samples for testing following standard protocols.
• Processed patient specimens according to priority and documented results.
• Contacted physicians, nursing stations, or reference laboratories for resolution assistance with unusual test orders.
• Collected patient samples, performed waived testing, worked in Occupational Health Clinic 30 percent of time. Performed Compliance Drug Screens, Breath Alcohol Testing and Paternity Testing.

Stay at home mom.

• Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
• Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
• Verified patients' identification for proper sample collection.
• Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
• Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
• Assisted in training and onboarding new phlebotomists.
• Cross-trained in hospital and clinic labs, pediatric lab and lab reception / registration.