Dawn M Nesbitt
Perry,FL
Summary
Efficient Senior Clerk/Typist with a track record of high productivity and swift task completion. Proficient in data entry, document management, and providing administrative support. Excellent communication, time management, and problem-solving skills to optimize office operations. Committed to maintaining accuracy and confidentiality in all assignments. Highly-motivated employee with desire to take on new challenges. Exceptional interpersonal skills, able to work effectively unsupervised and quickly acquire new skills.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Senior Clerk/Colonel's Secretary
Taylor Correctional Institution
Perry, FL
03.2025 - Current
- Generated purchase orders for supplies and equipment based on department requests.
- Created detailed reports for management.
- Managed daily operations of the office, including filing and organizing. documents, answering phones, and responding to inquiries.
- Compiled weekly and monthly security reports.
- Adhered to strict confidentiality guidelines regarding sensitive information.
- Responded promptly to emails.
- Supported office clerical functions using word processing and other software, email and office machines.
- Answered telephones, directed calls, and took messages.
- Typed, formatted and edited correspondence and other documents.
- Computed, recorded and proofread data or reports.
- Monitored office supply stock levels and placed timely orders for replenishment.
- Prepared meeting agendas, attended meetings and recorded and transcribed minutes.
- Organized and maintained filing systems for important documents.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Compiled data from various sources into clear, concise reports that could be used by management for decision-making purposes.
- Handled confidential documents with discretion.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Submitted work orders a high level of accuracy, ensuring correct information and timely processing
- Developed and implemented meeting agendas for monthly OIC meetings and quarterly Sergeant meetings
Senior Clerk/Typist
Florida Department Of Corrections
Perry, FL
06.2023 - 03.2025
- Managed daily operations of the office, including filing and organizing documents, answering phones, and responding to family inquiries.
- Performed data entry processes, ensuring accuracy of information entered.
- Maintained inventory records and tracked shipments for all incoming materials and supplies.
- Responded promptly to emails from both internal staff members seeking assistance.
- Supported office clerical functions using word processing, Excel, and other software, email, and office machines.
- Organized outgoing mail for dispatch, including arranging for pickup by the postal service, FedEx, and UPS.
- Scanned and analyzed all incoming legal mail for potential threats.
- Transported inmates from the warehouse to the compound.
Digital Marketing Team Leader
Walmart
Perry, FL
06.2012 - 03.2023
- Used digital systems to enter data, strategies, and processes using different digital tools to complete essential job functions.
- Responsible for the operation of the digital team, consisting of up to 30 associates, and the department, as well as inventory management.
- Ensured company goals and objectives were being met and provided constructive feedback, performance evaluations, identified training needs, and provided coaching.
- Analyzed metrics and strategically planned daily activities of the team to achieve metric goals.
- Job recruiting, schedules, and actioned attendance. Ordered supplies and equipment. Claims. Receiving.
- Used Microsoft Office, Workplace, and several other Walmart apps to complete jobs.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Trained new staff in relevant processes and procedures.
- Developed strategies to increase team productivity and improve customer service levels.
- Supported the manager in developing plans for future projects, initiatives and objectives.
- Held multiple positions in management: IMS Supervisor,GM Support Manager, Grocery Support Manager and Department Manager.
Cosmetologist
Self Employed Web
Perry, FL
06.1997 - 09.2012
- Provided consultations to clients on beauty treatments, products and services.
- Created customized hair styles according to client's preferences and facial features.
- Performed haircuts, coloring, highlighting and styling techniques.
- Ensured proper sanitation practices were followed at all times.
- Managed appointments through scheduling software program.
- Attended continuing education classes to stay up-to-date with trends in the industry.
- Assisted customers in selecting appropriate retail products for their needs.
- Maintained accurate records of customer services provided.
- Backed up reception desk by answering phones, scheduling appointments and processing payments.
CNA
Marshalls
Perry, FL
06.1995 - 07.1996
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Answered patient call lights promptly and responded to requests appropriately.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Monitored food intake and output as directed by nursing staff.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Participated in educational programs designed to improve knowledge of health care practices.
- Provided emotional support to family members during difficult times.
Secretary
Irene B. Lindsey, CPA
Tallahassee, FL
02.1990 - 05.1991
- Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
- Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Compiled data from various sources into clear, concise reports that could be used by management for decision-making purposes.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Responded to customer inquiries via email or telephone in a polite and professional manner.
Education
Associate of Arts - Business Administration
North Florida Community College
Madison, FL05-2012
Skills
- Scheduling appointments
- Data entry expertise
- Typing proficiency
- Documentation preparation
- Record preparation
- Proofreading & editing
- Customer service
- Team leadership
- Strategic Planning
- Conflict resolution
- Organization
- Data analysis/entry
- General Office Skills
- Bookkeeping
- Excellent decision-making skills
- Attention to detail
- Word, Excel, PowerPoint, and Publisher user
Affiliations
- Swimming
- Reading
- Baking
- Crafting
Accomplishments
- Most Versatile (Cosmetology Class)
Certification
- Certified Nursing Assistant license
- Cosmetologist license
- CDL
References
References available upon request.
Timeline
Senior Clerk/Colonel's Secretary
Taylor Correctional Institution
03.2025 - Current
Senior Clerk/Typist
Florida Department Of Corrections
06.2023 - 03.2025
Digital Marketing Team Leader
Walmart
06.2012 - 03.2023
Cosmetologist
Self Employed Web
06.1997 - 09.2012
CNA
Marshalls
06.1995 - 07.1996
Secretary
Irene B. Lindsey, CPA
02.1990 - 05.1991
Associate of Arts - Business Administration
North Florida Community College