Dawn Moore
Eatonville,WA
Summary
Seasoned Senior Catering Manager with proven track record in managing large scale events and overseeing catering operations. Skilled in menu development, staff management, and event coordination. Known for strong leadership abilities and adeptness at maintaining high quality standards while driving operational efficiency. Demonstrated ability to build lasting relationships with vendors and clients, fostering business growth.
Overview
12
12
years of professional experience
2006
2006
years of post-secondary education
1
1
Certification
Work History
Senior Catering Manager
La Trinity Catering Services
Oakland, CA
11.2006 - 07.2018
- Managed event logistics and coordinated catering services for diverse clientele.
- Developed and maintained strong relationships with vendors and suppliers.
- Oversaw staff training to ensure high-quality service delivery during events.
- Planned menus in collaboration with clients to meet specific dietary needs.
- Conducted site visits to assess venues for event suitability and setup requirements.
- Implemented efficient inventory management systems for food and supplies.
- Collaborated with marketing team to promote catering services through various channels.
- Ensured compliance with health and safety regulations in food preparation areas.
- Coordinated with vendors to procure necessary supplies and equipment for events.
- Analyzed market trends related to catering services in order to identify opportunities for improvement within the business.
- Created detailed reports summarizing daily activities including sales data, labor costs, revenue projections.
- Utilized cost-effective methods to reduce waste while meeting customer demands within budget parameters.
- Assisted customers in creating memorable experiences through personalized menus tailored to their tastes and preferences.
- Monitored food quality throughout meal service times at various events while troubleshooting any issues that may arise during service periods.
- Negotiated contracts with suppliers to ensure competitive pricing for ingredients and supplies.
- Managed the logistics of setting up buffets, tables, chairs, decorations. prior to each event.
- Ensured compliance with all health regulations regarding food preparation and service.
- Researched new products and recipes to maintain a fresh selection of menu items for guests' enjoyment.
- Organized special promotions such as discounts or giveaways in order to attract more customers from local markets.
- Maintained records of sales transactions, event costs, inventory levels, and customer feedback.
- Provided guidance in selecting menu items that best fit the occasion or theme of the event.
- Worked closely with clients to provide custom catering services based on their individual needs.
- Planned and organized catering operations for large-scale events such as weddings and corporate functions.
- Developed menus for various events and occasions while maintaining budget constraints.
- Supervised and trained catering staff, ensuring adherence to safety standards.
- Served as main point of contact between clientele base and internal departments when resolving complaints or concerns.
- Gathered customer requirements and worked with catering team in implementing specifications.
Food Safety Manager
St. Vincent de Paul Society of San Francisco
San Francisco, California
10.2008 - 12.2015
- Developed and implemented food safety protocols for community meal programs.
- Conducted regular inspections to ensure compliance with safety regulations.
- Trained staff on proper food handling and hygiene practices.
- Monitored inventory for safe food storage and handling procedures.
- Evaluated kitchen processes to identify areas for improvement in safety measures.
- Responded to safety incidents by investigating causes and implementing corrective actions.
- Maintained records of safety training and compliance documentation for audits.
- Evaluated results of inspections conducted by regulatory agencies to identify potential areas for improvement in sanitation, storage, and production processes.
- Developed and implemented comprehensive food safety policies and procedures.
- Conducted periodic inspections of equipment used in manufacturing operations to verify its cleanliness and suitability for use in producing safe foods.
- Trained personnel on proper cleaning techniques aimed at eliminating microbial hazards from work surfaces and equipment utilized in manufacturing operations.
- Ensured that all employees had received appropriate training in HACCP principles and other relevant topics related to food safety management systems.
- Reviewed supplier documentation including ingredient specifications, allergen statements, certificates of analysis. prior to product acceptance.
- Facilitated team meetings with staff members responsible for implementing food safety initiatives within the organization.
Education
California Culinary Academy
CASkills
- Event logistics
- Menu planning
- Vendor negotiation
- Food safety compliance
- Line Cook
- Prep Cook
- Broiler Cook
- Fry Cook
- Sous Chef
Certification
- The Phat Tamale
- Business License
Accomplishments
- Brand Logo Projects
Affiliations
- I love giving back to the community working with homeless and less fortunate.
Timeline
Food Safety Manager
St. Vincent de Paul Society of San Francisco
10.2008 - 12.2015
Senior Catering Manager
La Trinity Catering Services
11.2006 - 07.2018
California Culinary Academy