ALEXANDER EVERETT
Washington,DC
Summary
Accomplished and versatile hospitality leader with over two decades of expertise in event planning, catering management, and operations. Demonstrates proven success in driving revenue growth, leading diverse teams, and delivering high-impact events. Adept at strategic planning, client engagement, and operational efficiency to exceed performance goals. Strong background in financial oversight, customer service, and marketing to ensure profitability and client satisfaction. Collaborative and results-oriented professional with a track record of managing large teams and complex projects.
Overview
27
27
years of professional experience
Work History
Senior Catering Manager
Washington Nationals (Levy)
Washington, DC
12.2024 - Current
- Supervise sales and event order communications, scheduling, and service staff training.
- Lead the execution of catering events, including planning, delivery, setup, and cleanup.
- Oversee daily operations and staff development for a catering team of 30 members.
- Manage financial operations, ensuring budget adherence and profitability.
- Develop culinary programs and marketing strategies to drive event success.
- Enhance customer service excellence through proactive client engagement.
- Coordinate with teams to ensure seamless execution of high-profile events.
- Implement improvements, reducing inefficiencies and enhancing team productivity.
- Analyze event metrics to identify trends and optimize future operations.
Catering Manager/Dining Manager
Finnegan Law Firm (Fooda)
Washington, DC
06.2024 - 09.2024
- Day-to-Day operations for Finnegan Law Firm with multiple stations on a daily basis Ensured that the 'Service Experience' of Fooda is consistently offered to all customers.
- Monitor the set-up, restock and breakdown of cafeteria daily.
- Oversee daily arrival and set up of all restaurants – holding them to Fooda Standards of Service and Sanitation.
- Inventory management and ordering of grab and go food products, beverages, and snacks.
- Monthly inventory and P/L accountability.
- Ensuring all customers are rung up and properly charged for goods purchased.
- Update and maintain POS software and database on a daily basis.
- Weekly accounting responsibilities and accurate entry into Fooda systems.
- Coordinate and oversee internal catering events at client location.
- Establish and maintain effective client and customer rapport to determine catering needs.
- Maintain costs as it relates to food, beverage, and labor.
- Negotiate new menus with restaurant partners for special requests.
- Oversaw set up and cleanup of all catering events.
- Ensure all catering events comply with Fooda & Finnegan Law Firm standards, including but not limited to those relating to safety and health.
Director of Events and Catering Services
Georgetown University School of Law/Aramark Inc
Washington, DC
12.2023 - 06.2024
- Coordinated 10–15 daily catering events, with peaks of 20 events daily.
- Planned large-scale events collaboratively with the executive chef and team.
- Directed a team of 12, ensuring performance and professional development goals.
- Facilitated BEO meetings weekly, ensuring seamless communication and event execution.
- Managed labor budgets, direct spending, and EBIT for catering operations.
- Supervised recruitment, hiring, and onboarding processes to meet staffing requirements.
- Worked directly with Georgetown’s event planning team on high-profile events.
- Developed customized menu plans tailored to client needs and event objectives.
- Achieved sales targets consistently through innovative sales and marketing strategies.
- Built strong professional relationships, networking to develop new business opportunities.
- Trained and mentored catering coordinators, delegating responsibilities for efficiency.
- Streamlined multi-tasking processes to manage concurrent event schedules effectively.
Director of Catering Sales and Events
Renaissance Hotel
Chicago, IL
10.2022 - 12.2023
- Directed marketing initiatives, increasing revenue by 45% through targeted strategies.
- Trained event managers, boosting group market segment revenue by 25%.
- Implemented advertising campaigns, increasing quarterly ticket sales by 20%.
- Maintained departmental budget within set limits, achieving a 10% cost reduction.
- Analyzed performance metrics, coaching staff to achieve monthly revenue goals.
- Scheduled, evaluated, and directed sales personnel to optimize productivity levels.
- Ensured compliance with all Concord policies and operational procedures.
- Monitored lost business records, conducting weekly reviews to identify trends.
- Responded to client and corporate inquiries with comprehensive, timely communication.
- Reviewed HR actions, including performance evaluations, promotions, and disciplinary processes.
- Evaluated team performance regularly, providing constructive feedback for improvement.
- Consulted with Food and Beverage Director on advertising and promotions strategy.
Catering Sales Manager
New York Botanical Garden
New York, NY
01.2022 - 09.2022
- Collaborated with clients to confirm event logistics, decorations, and food selections.
- Facilitated meetings, site visits, and vendor evaluations to ensure quality services.
- Developed menu upgrades and upselling strategies, achieving revenue objectives effectively.
- Surpassed annual sales goals by over $1 million through strategic initiatives.
- Achieved 80% sales goals by cultivating new client relationships successfully.
- Increased profitability by 50% through targeted sales and strategic business planning.
- Coached three team members, optimizing their sales and customer service skills.
- Monitored sales team performance and analyzed data for informed decision-making.
- Maintained financial controls while reducing operational costs through efficient planning.
- Boosted team performance by promoting high-achieving employees to leadership roles.
- Utilized CRM software to enhance lead prospecting and streamline sales processes.
- Partnered with marketing teams to develop solutions and achieve shared goals.
Staffing Manager
Ultra Staffing (Contract)
New York, NY
01.2018 - 12.2021
- Placed hospitality staff for high-profile accounts, building long-term client trust.
- Specialized in placements for accounts including One World Trade Center.
- Developed marketing strategies to attract talent and generate new leads.
- Enhanced team workflows through effective communication and compliance management.
Staffing Manager
Jitjajo Staffing (Contract)
New York, NY
01.2016 - 12.2021
- Prepared sourcing, interviewing, and hiring processes for hospitality roles.
- Collaborated with legal teams to review documents and train staff effectively.
- Fostered relationships with clients and candidates to ensure successful placements.
Owner/Self–Employed
Alex Everett Events
The Bronx, NY
01.2017 - 01.2021
- Coordinated large–scale events, including planning, budgeting, and logistics management.
- Established relationships with major accounts, driving significant business growth.
- Streamlined operations, achieving cost savings and operational efficiencies.
- Fostered relationships with vendors to secure competitive pricing and delivery.
- Enhanced client satisfaction through meticulous planning and personalized service.
Director of Operations
New York Catering Services
New York, NY
01.2015 - 01.2017
- Set and enforced service standards, ensuring a high-quality client experience.
- Developed catering packages, increasing sales by 85% through creative strategies.
- Managed payroll and financial reporting for a team of 25 employees.
- Streamlined kitchen operations, achieving a 75% efficiency improvement.
Executive Producer
Reality–TV
New York, NY
01.2013 - 12.2014
- Supervised creative processes to produce impactful, brand-aligned content.
- Managed project budgets and collaborated with talent for program development.
Board Member, Founder
Lorenzo Jackson Foundation, INC.
New York, NY
01.2008 - 01.2013
- Company Overview: 501-C organization
- Generated $200K in fundraising through donor engagement and relationship building.
- Led business expansion efforts, achieving over $2 million in capital growth.
- 501-C organization
Founder, Publisher
ALEX: The Magazine
New York, NY
01.2007 - 01.2013
- Developed magazine content tailored to targeted demographics.
- Increased online subscriptions by 100% through strategic initiatives.
Sales Specialist
Spanish Yellow Pages
New York, NY
01.2006 - 01.2007
- Awarded 'Best Sales Executive' for exceptional performance.
Sales Director
Save The Date Media
Los Angeles, CA
01.2002 - 12.2002
- Led sales team focused on attracting and retaining advertisers.
Sales Executive
Hartman Publishing, INC.
Chicago, IL
01.1998 - 01.2001
Education
Hospitality and Tourism -
New York University
New York, NY01.2020
Pastoral Studies -
Community Bible Institute
Brooklyn, NY01.2014
Bachelor of Arts - Criminal Justice
Jackson State University
Jackson, MS01.1994
Skills
- Event Planning
- Team Leadership
- Catering Operations
- Sales Strategies
- Client Engagement
- Budget Management
- Menu Development
- Marketing Initiatives
- Staff Training
- Financial Oversight
- Project Coordination
- Problem Solving
- Event Logistics
- Performance Metrics
- Customer Service
Timeline
Senior Catering Manager
Washington Nationals (Levy)
12.2024 - Current
Catering Manager/Dining Manager
Finnegan Law Firm (Fooda)
06.2024 - 09.2024
Director of Events and Catering Services
Georgetown University School of Law/Aramark Inc
12.2023 - 06.2024
Director of Catering Sales and Events
Renaissance Hotel
10.2022 - 12.2023
Catering Sales Manager
New York Botanical Garden
01.2022 - 09.2022
Staffing Manager
Ultra Staffing (Contract)
01.2018 - 12.2021
Owner/Self–Employed
Alex Everett Events
01.2017 - 01.2021
Staffing Manager
Jitjajo Staffing (Contract)
01.2016 - 12.2021
Director of Operations
New York Catering Services
01.2015 - 01.2017
Executive Producer
Reality–TV
01.2013 - 12.2014
Board Member, Founder
Lorenzo Jackson Foundation, INC.
01.2008 - 01.2013
Founder, Publisher
ALEX: The Magazine
01.2007 - 01.2013
Sales Specialist
Spanish Yellow Pages
01.2006 - 01.2007
Sales Director
Save The Date Media
01.2002 - 12.2002
Sales Executive
Hartman Publishing, INC.
01.1998 - 01.2001
Hospitality and Tourism -
New York University
Pastoral Studies -
Community Bible Institute
Bachelor of Arts - Criminal Justice
Jackson State University