Dawn Mott
Niangua,MO
Summary
Dynamic employee with a commitment to tackling new challenges. Exhibits a robust work ethic and adaptability, complemented by outstanding interpersonal skills. Skilled in independent work and quick learning of new skills.
Overview
12
12
years of professional experience
Work History
Quality Inspector
2M Quality
Sykesville, Maryland
06.2018 - 09.2025
- Maintained accurate records of inspection results and findings.
- Utilized inspection tools to assess product specifications and performance.
- Performed visual inspections of components for surface defects such as scratches, dents, burrs.
- Documented, filed and maintained proper inspection records and quality assurance documents.
- Attended regular meetings with management team members to discuss current status of quality control efforts.
- Prepared reports outlining findings from inspections and tests conducted during production runs.
- Detail oriented
- Performed quality assurance checks on a completed inspection report before submitting, entered review on site and uploaded pictures
- Looked at newly built homes from a customers, perspective to identify defects in workmanship, quality, completion as well as consistency
- This is a 1099 position
Service Writer/Associate
Wal-Mart Automotive
Marshfield, Missouri
11.2025 - Current
- Consulted with customers to assess service requirements and produce accurate orders.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Promptly responded to inquiries and requests from prospective customers.
- Met customer call guidelines for service levels, handle time and productivity.
- Delivered prompt service to prioritize customer needs.
Pharmacy Clerk
Giant
Long Neck , DE
11.2022 - 08.2025
- Managed cash register transactions while ensuring customer satisfaction and service quality.
- Maintained cleanliness and organization of pharmacy workspaces and product displays.
- Collaborated with team members to streamline workflow and enhance service delivery.
- Handled prescription refills, verifying insurance information for accuracy and compliance.
- Supported training of new staff in pharmacy operations and customer service protocols.
- Provided excellent customer service in a friendly manner to all clients visiting the pharmacy counter.
- Entered patient data into computer system to maintain accurate records.
- Processed payments from customers using cash registers or other electronic systems.
- Restocked shelves and prepared expired drugs for return.
- Answered telephone calls promptly and assisted customers by directing calls to appropriate personnel.
- Demonstrated ability to work in fast-paced environment while multi-tasking
- Stocked shelves with medications and other pharmacy items for consistent availability.
Cashier Stock Clerk
Dollar Tree
Georgetown , DE
01.2014 - 06.2019
- Processed customer transactions efficiently and accurately at a retail store.
- Maintained cleanliness and organization of the checkout area and store displays.
- Handled cash, credit, and return transactions following company procedures.
- Stocked shelves with products to maintain organized displays.
- Assisted customers in locating items throughout the store.
- Managed inventory levels and reported discrepancies to management.
Education
High School Diploma -
Westminster Senior High
Westminster MD06-1985
Skills
- Fast-paced adaptability
- Cash register operation
- Attention to detail
- Quality assurance and control
- Data entry accuracy & Record Keeping
- Calibration procedures
- Teamwork and collaboration
- Adaptability and flexibility
- Editing and review
- Self motivation
Timeline
Service Writer/Associate
Wal-Mart Automotive
11.2025 - Current
Pharmacy Clerk
Giant
11.2022 - 08.2025
Quality Inspector
2M Quality
06.2018 - 09.2025
Cashier Stock Clerk
Dollar Tree
01.2014 - 06.2019
High School Diploma -
Westminster Senior High