Dawn Myhre
Nampa,ID
Summary
Highly skilled in medical office management with background in overseeing daily operations, staff supervision, and patient services. Demonstrated strengths include efficient administrative workflow design, strategic scheduling, and team leadership skills. Committed to improving patient care delivery by implementing effective healthcare policies and procedures. Have led teams to improve operational efficiency and patient satisfaction in previous roles.
Overview
3
3
years of professional experience
Work History
REGISTATION
Treasure Valley Hospital
BOISE , ID
06.2021 - Current
- Performed data entry tasks related to patient information into various databases.
- Ensured HIPAA compliance was maintained throughout the practice by following protocols.
- Processed payments for co-pays or services rendered using computerized billing software programs.
- Greeted patients upon arrival, collected medical history, and verified insurance coverage.
- Verified patient demographics and insurance information prior to each visit or procedure.
- Assisted with check-in and check-out of patients in an efficient manner, ensuring all necessary forms were completed accurately.
- Responded to inquiries from patients regarding billing, scheduling and appointment changes.
- Facilitated communication between patients, physicians, and other healthcare professionals.
- Maintained accurate patient records and filing systems according to established policies and procedures.
- Answered incoming calls in a professional manner and directed them to the appropriate personnel.
- Answered phone calls to provide assistance, information, and medical personnel access.
- Participated in staff meetings and contributed to quality improvement initiatives.
Education
High School Diploma -
Borah High School
Boise, ID06-1989
Some College (No Degree) - Medical Assisting
MILAN INSTITUTE
Boise, IDSkills
- Analytical
- Time Management
- Quality Assurance
- Troubleshooting
- Organization and Time Management
- Self-Directed
- Microsoft Office
- Computer Skills
- Friendly, Positive Attitude
- Team Management
- Critical Thinking
- Active Listening
- Customer Service
- Attention to Detail
- Communication
- Customer Relations
Affiliations
- ENJOY CREATING ART WITH GRANDCHILDREN
- READING
- SWIMMING
Accomplishments
- COMPLETED MEDICAL ASSISTING CLASSES WITH 4.0 IN 2010
Timeline
REGISTATION
Treasure Valley Hospital
06.2021 - Current
High School Diploma -
Borah High School
Some College (No Degree) - Medical Assisting
MILAN INSTITUTE
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