Jay Middleton
IT
Meridian,ID
Summary
Results-driven IT professional with over 10 years of director level experience in diverse industries, including medical, dental and education. Expertise includes team leadership, strategy, technical architecture, training and development, disaster recovery planning, and information protection analysis. Dynamic, resourceful, and extremely driven individual with a deep passion for creating and delivering programs and solutions that empower a team, company, and customer to meet and exceed desired expectations.
Overview
14
14
years of professional experience
Work History
IT Director
Treasure Valley Hospital
02.2024 - 04.2024
- Oversaw budget management for the IT department, allocating resources effectively while minimizing costs where possible.
- Enhanced IT infrastructure by implementing strategic technology upgrades and created system processes from scratch. Made from scratch processes included standardized Windows imaging, device standards, device naming conventions, created a helpdesk and communication system.
- Evaluated emerging technologies for their potential impact on organizational goals, recommending viable solutions as needed.
- Hospital culture was incompatible and ultimately it was not the opportunity that was advertised.
Director of IT
West Valley Medical Center
04.2019 - 02.2024
- Direct supervision and development of Tech analysts
- Strong understanding of IT&S operations including service desk, desktop and server support, networking, network security, computer operations, and customer service principles
- Clear understanding of computer systems and corresponding support requirements
- Possesses strong written, verbal, and presentation skills
- Strong leadership skills, personal drive, and ability to see projects through to execution in a matrixed environment
- Strong understanding of HCA systems and procedures
- Strong analytical skills in budgeting, planning and policy maintenance and development
Associate Director of IT&S
Lake City Medical Center
10.2016 - 03.2019
- Direct supervision and development of Senior Tech Analyst
- Supported the facility through many emergency operations including 3 hurricane events.
- Strong Project management skills - Completed project include: Complete switch from analog to VoIP phones, complete forklift of proximity based access control to smart cards, complete forklift of Pelco camera system to Cisco VSOM cameras, complete wireless AP refresh, and more.
Assistant Director of Information
Columbia County School District
07.2014 - 10.2016
- Administration, planning, implementation and project management for all technologies at CCSD
- Develop budgetary and needs based 5-year plan
- Order, prepare, maintain, upgrade all client and end user technology including workstations, laptops, tablets, chromebooks
- Plan, implement and maintain wireless/wired infrastructure on a vast scale throughout all 16 county school sites, WAN (switched ISP's which included running private fiber network) and LAN (including CISCO routers, Prime infrastructure, switches, Ruckus wireless ap's and directors)
- Maintain and upgrade (including forklift) of datacenter servers, switches and SAN's
- Install, maintain, upgrade VMware esxi with Operations Management
- Install, maintain enterprise video surveillance software and cameras
- Manage and train on-site and in office IT personnel
- Implement Spiceworks inventory, help desk, and monitoring
- In charge of all web filtering (Iboss, openDNS, GoGuardian)
- Google apps expert including chromebook management, tablet management, user accounts, SSO
- Manage Windows active directory with LDAP integration with GAPPS, Skyward (HR and finance software) and Focus (education student and teacher software)
- Project manager for entire district wide switch to VOIP (Cisco UC and experience with Digium) from analog phone systems
- As stated involved in all areas of technology which covers much more.
Certified Integration Technician
Henry Schein Dental
07.2012 - 07.2014
- Certified for Installation of servers, networks, workstations and high tech medical equipment including x-rays and sensors.
- Installation, maintenance for traditional dental equipment.
Systems Administrator/Customer Service Representative
North Florida Medical
05.2010 - 07.2012
Stock Car driver
JSM Racing
01.1998 - 12.2008
Professional asphalt circle track driver, NASCAR Truck License holder, Champion
Education
Bachelor of Science - Computer Information Systems
Saint Leo University
Lake CityAssociate of Arts - Liberal Arts
Florida Gateway College
Lake City, FLMBA - Masters Information Technology Management
Western Governors University
Salt Lake City, UT2020
Skills
- Personnel Management
- Enterprise Tech Management
- Networking/Switching/Vlans
- Strategy
- Strong interpersonal skills
- Project Management
- Financial management
- Datacenters/Servers
Timeline
IT Director
Treasure Valley Hospital
02.2024 - 04.2024
Director of IT
West Valley Medical Center
04.2019 - 02.2024
Associate Director of IT&S
Lake City Medical Center
10.2016 - 03.2019
Assistant Director of Information
Columbia County School District
07.2014 - 10.2016
Certified Integration Technician
Henry Schein Dental
07.2012 - 07.2014
Systems Administrator/Customer Service Representative
North Florida Medical
05.2010 - 07.2012
Stock Car driver
JSM Racing
01.1998 - 12.2008
Bachelor of Science - Computer Information Systems
Saint Leo University
Associate of Arts - Liberal Arts
Florida Gateway College
MBA - Masters Information Technology Management
Western Governors University
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