Dawn Neblett
Clarksville,TN
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 25 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Residential Manager
Sunrise Community of TN Clarksville
07.2023 - 06.2026
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Developed and implemented training programs to enhance staff performance and resident satisfaction.
- Conducted regular assessments to identify areas for improvement in service delivery and resident care.
- Collaborated with community organizations to enhance support services for residents in need.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Advocated for clients' rights and needs within the community, ensuring access to necessary resources and services.
- Trained new staff on best practices for providing direct support, fostering a culture of empathy and respect.
- Assisted in implementing personalized care plans, ensuring alignment with individual needs and preferences.
Office Manager
West Side Auto Body
02.2012 - 01.2023
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Updated reports, managed accounts.
- Maintained computer and physical filing systems.
- Managed daily office operations to ensure efficiency and productivity.
- Maintained financial records, including invoicing and expense tracking, ensuring accuracy.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
Education
Associate of Science - Criminal Justice
Daymar College - Clarksville
Clarksville, TN05-2015
Skills
Office Management
Organizational Skills
Office Administration
Excellent multi-tasking ability
First aid and safety
Behavior redirection
Client Support
Compassionate Caregiving
Timeline
Residential Manager
Sunrise Community of TN Clarksville
07.2023 - 06.2026
Office Manager
West Side Auto Body
02.2012 - 01.2023
Associate of Science - Criminal Justice
Daymar College - Clarksville