
Dedicated Patient Access Associate with over 10 years of customer service experience in group homes, retail, healthcare, and educational settings. Proven ability to handle patient check-in procedures, appointment scheduling, and insurance verification with accuracy and professionalism. Skilled in providing excellent customer service, managing multiple tasks efficiently, and maintaining a positive environment for patients and staff. Holds an Applied associate degree in medical office administration and certifications in career readiness and HRD course completion.