Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
References
Certification
Timeline
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Dawn Poole

Raleigh,NC

Summary

Energetic, motivated, and dependable worker with a proven ability to effectively multi-task, who takes pride in being efficient and a team player. Activist and Advocate for criminal justice reform and human rights issues who wants to change careers and make a difference.

Overview

8
8
years of professional experience
1
1
Certification

Work History

BARTENDER

TOBACCO ROAD SPORTS CAFÉ & BREWERY
05.2019 - 05.2024
  • Set up bar for operation, obtained cash bank, and stocked service bar
  • Managed cash handling duties responsibly, ensuring accurate accounting at end of each shift.
  • Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

BARTENDER

BRICE'S BREWING COMPANY
02.2019 - 01.2020
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Daily cleaning.

BARTENDER

OAK & DAGGER PUBLIC HOUSE
09.2016 - 10.2018
  • Took customer orders and capitalized on opportunities to sell special beverage and food options
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team, and business needs while avoiding unnecessary delays or errors
  • Set up bar for operation, obtained cash bank, and stocked service bar
  • Booked and promoted music
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Education

Bachelor of Arts - Criminal Justice

BAY PATH UNIVERSITY
Longmeadow, MA
05.2021

Skills

  • Microsoft Word/Powerpoint/Publisher
  • Social Media (Facebook, Instagram, Twitter, and TikTok)
  • Reporting and documentation
  • Strong multitasking
  • Customer Service
  • Highly reliable
  • Research

Accomplishments

  • Creator and moderator of the Facebook and Twitter pages "Vision For Reform", a community information page dedicated to giving followers informative, bi-partisan facts about criminal justice reform issues.
  • Creator and moderator of the website "Vision For Reform".
  • TAWC Peer Mentor - Fall 2019

References

  • Alex Amra, (919) 889-1982
  • Peter Kimos, (443) 956-1578
  • Pierson Moses, (919) 327-8058

Certification

Linked In Certifications -

Difficult Conversations: Talking about Race at Work

How to be Both Assertive and Likeable

Unconscious Bias

Timeline

BARTENDER

TOBACCO ROAD SPORTS CAFÉ & BREWERY
05.2019 - 05.2024

BARTENDER

BRICE'S BREWING COMPANY
02.2019 - 01.2020

BARTENDER

OAK & DAGGER PUBLIC HOUSE
09.2016 - 10.2018

Bachelor of Arts - Criminal Justice

BAY PATH UNIVERSITY

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Dawn Poole