Dawn Reichley
Beavercreek Township,OH
Summary
Dynamic Regional Operations Manager at Otsuka Pharmaceuticals with a proven track record in leadership and operational efficiency. Achieved top national rankings while driving cross-functional collaboration and strategic planning. Expertise in data analytics and client relationship management, consistently exceeding sales targets and enhancing team performance.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Regional Operations Manager
Otsuka Pharmaceuticals
Dayton, Ohio
07.2024 - Current
- Led regional sales operations for 18 states, overseeing 63 sales representatives and 7 Ecosystem leads.
- Collaborated with Sr. Business Director and Associate Director of Customer Strategy to align on business objectives, goals, and sales execution.
- Achieved rank 1st in region and nation for 2024
- Directed additional support projects including the Regional Advisory Board, culture team, tech team, and production of the Regional Newsletter, contributing to the region's top national ranking in 2024.
Senior Health Science Advisor
Otsuka Pharmaceuticals
Dayton, Ohio
01.2018 - 07.2024
- Led team of 4 Health Science Advisors, consistently exceeding sales targets in Dayton South territory.
- Managed two-product portfolio, launching two new products in June 2023 at mental health clinics and hospitals.
- Achieved Region Rank 4 for 2023 YTD, and Rank 3 in 2022 YTD.
- Participated in Associate Region Operations Manager, Regional Advisory Board, and training initiatives.
- Contributed to interview and hiring processes for new AAD sales division and various vacancies.
- Secured hospital formulary win for Rexulti in June 2023, boosting regional and national rankings.
Neuroscience Senior Sales Specialist
Novartis Pharmaceuticals
09.2016 - 01.2018
- Developed and executed strategic sales plans to enhance Gilenya's market share in the Neurology sector, collaborating with matrix colleagues to drive growth in MS Centers of Excellence.
- Achieved consistent top 20% ranking in sales growth through advanced training in the MS Scholar program and effective mentoring of new sales specialists.
- Trained and mentored new sales specialists, optimizing their performance and contributing to overall team success.
Territory Business Manager
Baxter Healthcare Corporation
03.2014 - 07.2016
- Implemented strategic sales processes in Ohio hospital systems to enhance anesthesia portfolio utilization and improve patient satisfaction.
- Identified and pursued contract opportunities to elevate hospital outcomes and patient satisfaction measures.
- Created standardized contracts with major IDNs, including Kettering Health Network, Premier Health Partners, TriHealth, Mercy Hospitals, and ProMedica.
Retina Account Manager
Thrombogenics
11.2012 - 03.2014
- Launched a first-in-class intravitreal injection for treating symptomatic vitreo-macular adhesion, achieving a sales growth of 112% in 2013 over 2012.
- Ranked #4 out of 28 for sales volume in 2014 and #2 for territory growth in 2013.
- Collaborated with the Market Access team and Reimbursement Manager, and was selected for the Reimbursement Mentorship Program in 2013.
Professional Sales Specialist
PharmaDerm, A Division of Sandoz Pharmaceuticals
04.2011 - 12.2011
- Executed multi-level sales strategies for PharmaDerm's dermatology and podiatry product portfolio, exceeding national expectations within 8 months.
- Propelled territory ranking from #68 to #6 out of 117 through strategic sales initiatives.
- Position eliminated due to company acquisition and division restructuring.
Executive Immunization Specialist
GlaxoSmithKline Pharmaceuticals
10.2003 - 12.2010
- Represented GlaxoSmithKline's vaccine portfolio across multiple specialties, primary care, and pharmacies, driving sales growth and market penetration.
- Achieved top 10% national ranking for Cervarix product launch among 321 sales representatives, demonstrating exceptional sales performance.
- Collaborated with office billing staff and Matrix colleagues to enhance purchasing contracts, increasing sales and improving customer agreements.
Education
Bachelor of Arts - Business Communications
Wright State University
Skills
- Leadership and team development
- Operational efficiency
- Client relationship management
- Cross-functional collaboration
- Patient-centric sales
- Data analytics
- IDN and GPO management
- Injectable sales expertise
- Business acumen
- Training and development
- Team building strategies
- Strategic planning
- Specialty pharmacy knowledge
- Problem solving
- Microsoft Excel proficiency
- PowerPoint presentations
- Veeva CRM expertise
Affiliations
- Elected Captain of Wright State University Cheerleading Team
- Alpha Chi Omega sorority at The Ohio State University
Accomplishments
- 2x Presidents Club winner
- Rookie of the Year award
Certification
- Harvard Manage Mentor - Finance Essentials Course Certification
- Harvard Manage Mentor - Difficult Interactions Course Certification
- Power of Positive Leadership - Training Program
Timeline
Regional Operations Manager
Otsuka Pharmaceuticals
07.2024 - Current
Senior Health Science Advisor
Otsuka Pharmaceuticals
01.2018 - 07.2024
Neuroscience Senior Sales Specialist
Novartis Pharmaceuticals
09.2016 - 01.2018
Territory Business Manager
Baxter Healthcare Corporation
03.2014 - 07.2016
Retina Account Manager
Thrombogenics
11.2012 - 03.2014
Professional Sales Specialist
PharmaDerm, A Division of Sandoz Pharmaceuticals
04.2011 - 12.2011
Executive Immunization Specialist
GlaxoSmithKline Pharmaceuticals
10.2003 - 12.2010
Bachelor of Arts - Business Communications
Wright State University
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