Summary
Overview
Work History
Education
Skills
Timeline
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Dawn Richardson

Dawn Richardson

Sevierville,TN

Summary

General Manager with a proven track record at McDonald's of East KY, excelling in operations management and team leadership. Spearheaded initiatives that drove significant business growth and enhanced employee satisfaction. Skilled in problem resolution and building strong relationships, fostering loyalty among guests and partners alike.

*Outstanding General Manager award 10 years in a row

*Winner of the Ray Kroc award twice (top1% in the country)

Overview

34
34
years of professional experience

Work History

Sales

Foothills Furniture
04.2023 - Current

Handled phone inquiries and greeted customers daily.

Sold furniture while assisting customers with special orders.

Filing and pricing new items.

Working only part time.

General Manager

Mcdonalds of East KY
01.1991 - 03.2019
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with our guests, vendors, and partners to ensure long-term success and loyalty.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

Education

Johnson Central High School
Paintsville, KY

None -

Morehead State University
Morehead, KY

None -

Big Sandy Technical College
Prestonsburg, KY

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player

Timeline

Sales

Foothills Furniture
04.2023 - Current

General Manager

Mcdonalds of East KY
01.1991 - 03.2019

Johnson Central High School

None -

Morehead State University

None -

Big Sandy Technical College