Dawn Richey R.N.
Palmetto,FL
Summary
Caring Registered Nurse with 33 years of experience in various types of settings. Committed to increasing patient satisfaction and streamlining procedures. Dedicated and compassionate with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven ability to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
30
30
years of professional experience
1
1
Certification
Work History
VIP Admissions RN
Henry Ford Allegiance Health
07.2021 - Current
- Interacted professionally with families and provided empathetic support and professional guidance.
- Coordinated patients' tests and treatments with other hospital departments.
- Provided physicians and other medical personnel with patient assessment details and answered patient care-related questions.
- Daily collaboration with Patient Placement Coordinators.
- Completes ED and Inpatient Admissions.
- Completes Inpatient Discharges.
- Use of critical thinking, independent judgement and collaborative skills to successfully assist patient throughput from admission to discharge.
Owner
Greenleaf Care Home/Greenleaf Care Home II
11.1995 - 08.2019
- Managed day-to-day business operations of two licensed AFC homes for the elderly.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Guided and mentored 10 employees in 20-bed facility while overseeing daily administrative tasks.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Registered Nurse, Float Pool
HENRY FORD HOSPITAL
04.1992 - 03.1997
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Performed ongoing assessments to evaluate mental health needs, working with multidisciplinary team to develop, initiate, manage and modify individualized plans of care.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
Education
Certified Professional Coder
AAPC
06.2020
Real Estate
Hondros College of Business
Westerville, OH09.2018
Associate of Science - Nursing-RN
Jackson College
Jackson, MI04.1992
Associate of Science - Practical Nursing
Kellogg Community College
Battle Creek, MI1987
Skills
- Planning and scheduling
- Policy Updates
- Dementia Knowledge
- Hospice and palliative care
- Direct Patient Care
- EMR / EHR
- Patient Assessments
- Patient and family advocacy
- Staff Management
- Medical recordkeeping
- Patient counseling
- Strong clinical judgment
- Chronic Disease Management
- Hospital Admissions
- Patient Health Information Access
Certification
- First Aid/CPR Certified Instructor-American Red Cross
- Certified Professional coder-AAPC
- BLS Provider
- ACLS Provider
license
State of MI. RN license
State 0f FL RN license
Timeline
VIP Admissions RN
Henry Ford Allegiance Health
07.2021 - Current
Owner
Greenleaf Care Home/Greenleaf Care Home II
11.1995 - 08.2019
Registered Nurse, Float Pool
HENRY FORD HOSPITAL
04.1992 - 03.1997
Certified Professional Coder
AAPC
Real Estate
Hondros College of Business
Associate of Science - Nursing-RN
Jackson College
Associate of Science - Practical Nursing
Kellogg Community College
- First Aid/CPR Certified Instructor-American Red Cross
- Certified Professional coder-AAPC
- BLS Provider
- ACLS Provider
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