Dawn Rogers
Holly Springs
Summary
Strategic operations leader with 20+ years of experience refining processes, managing cross-functional projects, and driving organizational efficiency in fast-paced, high-stakes environments. I’ve led multi-million-dollar initiatives in clinical research and healthcare, and I’m now pivoting into corporate operations to help businesses streamline workflows, align teams, and scale effectively. Known for building order out of complexity, I bring strong skills in process improvement, KPI tracking, vendor management, and strategic planning. Whether coordinating multi-site projects or introducing automation tools, I aim to deliver measurable impact that supports sustainable growth.
Overview
16
16
years of professional experience
Work History
Associate Project Director
Syneos Health
11.2023 - 12.2024
- Directed Late Phase clinical research studies with budgets exceeding $25M across various oncology, pregnancy, cardiovascular, and infectious disease protocols.
- Cultivated strong client relationships, aligning project milestones with contracts, ensuring success.
- Oversaw site operations, staff training, and performance metrics, achieving 98% on-time milestone delivery.
- Led cross-functional teams of up to 20 members, including PMs, CTMs, data analysts, and regulatory personnel.
- Improved patient recruitment efficiency by 25% through workflow redesign and community outreach collaboration.
- Maintained full compliance with IRB, HIPAA, and FDA regulations, reducing audit risk and ensuring continuous approval.
Associate Director, BU Operations Management
Syneos Health
03.2021 - 10.2023
- Managed operational activities for Real World Late Phase, ensuring prompt and efficient clinical study execution.
- Coordinated clinical study portfolios, achieving measurable improvement in project delivery.
- Supported strategic planning by finding and implementing best practices for operational excellence.
- Oversaw regional Project Specialist staff, enhancing team performance and resource utilization.
- Developed contingency plans and risk mitigation strategies, ensuring project success and client satisfaction.
- Streamlined project workflows, leading to a 20% increase in on-time project completion.
- Mentored junior PM staff, improving team competency and boosting overall performance and productivity.
Sr. Project Manager, Real World & Late Phase
Syneos Health
03.2017 - 02.2021
- Managed end-to-end trial operations from feasibility to close-out for 20+ clinical trials across multiple therapeutic areas.
- 95% of delivery on time was achieved through strategic planning. Developed and implemented SOPs that cut trial launch timelines by 30%.
- Monitored KPIs and developed operational dashboards for executive reporting.
- Led site selection and contract negotiations with vendors and clinical sites.
- Implemented data-driven risk mitigation strategies, reducing project risks by 30%.
- Directed financial oversight to achieve financial targets. Analyzed project performance data, finding improvement areas and boosting operational efficiencies by 20%.
Sr. Clinical Project Manager, Real World Late Phase
IQVIA (formerly Quintiles)
02.2012 - 03.2017
- Coordinated global project goals, ensuring all contractual obligations met for large-scale outcomes.
- Oversaw deliverables, milestones, and deadlines, achieving timely site and patient enrollment.
- Managed study communication and data quality, keeping project costs on target.
- Liaised between clients and internal teams, ensuring proactive project updates.
Project Manager, Clinical Operations
Novella Clinical, a Quintiles Company
06.2009 - 01.2012
- Led clinical study implementation, ensuring project timelines and deliverables were met.
- Reviewed budgets, monitored costs, and implemented cost-effective solutions.
- Developed and delivered capability presentations to prospective clients.
- Provided regular project updates to Senior Management and clients.
- Authorized client deliverables and negotiated timelines and scope of work agreements.
- Led project teams to ensure clinical trial milestones were met, optimizing project timelines and deliverables, resulting in on-time completion.
- Monitored project budgets and implemented cost-saving measures, reducing potential overruns and maintaining the financial health of clinical studies.
- Collaborated closely with clients to negotiate deliverable timelines and scope of work agreements, ensuring mutual satisfaction and contract compliance.
- Reviewed project trends and provided regular KPI updates to senior management, displaying transparency and proactive problem-solving.
Education
Associates Applied Science (A.A.S) - Business Administration
State University of New York at Cobleskill
Skills
- Budget Management
- Excellent Interpersonal and Communication Skills
- Resource Management
- Client relationships
- Risk management
- Project planning oversight
- Milestone management
- Customer service
- Strategic thinking
- Task delegation
- Project scheduling
- Meeting facilitation
Cross-functional team management
Vendor management
Financial management
Customer relationship management (CRM)
MS office
Key performance indicators
Data analysis
Languages
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Associate Project Director
Syneos Health
11.2023 - 12.2024
Associate Director, BU Operations Management
Syneos Health
03.2021 - 10.2023
Sr. Project Manager, Real World & Late Phase
Syneos Health
03.2017 - 02.2021
Sr. Clinical Project Manager, Real World Late Phase
IQVIA (formerly Quintiles)
02.2012 - 03.2017
Project Manager, Clinical Operations
Novella Clinical, a Quintiles Company
06.2009 - 01.2012
Associates Applied Science (A.A.S) - Business Administration
State University of New York at Cobleskill
Ten-Year Prior Experience
- Sr. Clinical Project Manager, Real World Late Phase (IQVIA)
- Regional Study Manager, Neurosciences (GSK via i3 Pharma)
- Sr. Project Manager, Registries & Observational Studies (PPD)
- Independent Sales Consultant (Rodan & Fields)
- Project Manager, Registries & Observational Studies (PPD)
- Project Manager, Late-stage Trials (PPD)
- Research Coordinator Manager, Late-stage Trials (PPD)
- Regional Marketing Administrator, Business Development (Premier Research Worldwide)
- Marketing Assistant, Business Development (Clintrials Research Inc.)
- Administrative Assistant II, Business Development (Clintrials Research Inc.)
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