Dawn Rose
Waxhaw,NC
Summary
Dynamic Executive Underwriter at Rocket Mortgage TPO with expertise in data analysis and workflow optimization. Proven track record of ensuring compliance and enhancing loan processing efficiency. Strong communicator adept at building relationships with external clients, driving successful outcomes in a fast-paced environment. Proficient in mortgage software, delivering timely and accurate results. Dynamic sales professional excels in high-productivity environments, completing tasks efficiently and surpassing goals. Skilled in customer relationship management, negotiation techniques, and strategic planning. Strong communication skills, adaptability, and problem-solving abilities ensure success in challenging sales scenarios.
Overview
12
12
years of professional experience
Work History
Executive Underwriter
Rocket Mortgage TPO
Charlotte, NC
08.2021 - Current
- Complete the initial underwrite by reviewing all documents in the file, ensuring the loan meets investor guidelines, and identifying any potential red flags.
- Review income, assets, credit, title, property documents, and input them into our system.
- Maintained knowledge of changing regulations and guidelines in the mortgage industry.
- Managed workload to ensure timely and accurate processing of loan applications.
- Performed quality assurance checks on all documents prior to release.
- Utilized financial statements to calculate debt-to-income ratios to determine eligibility for loan.
- Developed and maintained relationships with external clients, including insurance agents and appraisers.
- Maintained relationships with key external contacts such as brokers, agents, reinsurers and other business clients.
Client Care Specialist
Rocket mortgage TPO/Quicken Loans
02.2015 - 08.2021
- Communicate with brokers to obtain necessary loan conditions and corrections while utilizing our guideline knowledge.
- Go over the CD and assist with portal training.
- Build strong relationships to ensure a smooth process.
Account Manager
New Penn Financial
Charlotte , NC
01.2013 - 01.2015
- Collaborated with processor to review broker-originated loans, identifying potential closing delays.
- Managed daily workflow for an average pipeline of 90 loans.
- Reviewed conditions from brokers within 24 hours and provided timely updates.
- Audited loan files for compliance with RESPA/GFE, compensation rules, HOEPA, TILA, and appraisal independence requirements.
- Completed pre-submission tasks, ensuring all disclosures were executed and necessary documents verified.
- Verified accuracy of figures on preliminary HUD and ensured title work was up-to-date.
- Reviewed appraisals, coordinated second appraisals, and executed desk and field reviews.
- Communicated with brokers to obtain essential loan conditions and required corrections.
Education
Computerized Office Technology Program -
Hunter Business School
01.1997
Skills
- Microsoft Office Suite
- Data analysis
- Effective communication
- Workflow optimization
- Mortgage software proficiency
Timeline
Executive Underwriter
Rocket Mortgage TPO
08.2021 - Current
Client Care Specialist
Rocket mortgage TPO/Quicken Loans
02.2015 - 08.2021
Account Manager
New Penn Financial
01.2013 - 01.2015
Computerized Office Technology Program -
Hunter Business School
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