SABRINA SALES

Strategic Growth & Portfolio Management
• Lead an $8M+ specialty portfolio across New England and Western NY, including EPLI, Non-Profit Liability, and Private Equity/Venture-Backed risks.
• Achieved a 38% new business hit ratio while maintaining underwriting discipline and profitability.
• Developed and sustained strategic agent and broker relationships to drive regional growth and expand the book of business.
• Lead underwriter for a proprietary program book, growing written new business to more than $5M within two years.

• Designed and conducted Management Liability training programs for new and existing agents/brokers to strengthen product knowledge, underwriting understanding, and market positioning.

Operational Strategy & Executive Collaboration
• Collaborate closely with the Chief Underwriting Officer to maintain profitability, implement underwriting strategies, and support portfolio performance initiatives.
• Led the overhaul of underwriting guidelines for Non-Profit business lines to improve underwriting consistency and risk selection.
• Established baseline underwriting guidelines for Healthcare organizations to support disciplined growth and operational alignment.

Leadership & Talent Development Experience
• Mentor and train new underwriters and regional distribution directors, strengthening underwriting, marketing, and relationship management capabilities.
• Serve as a subject matter expert for Employment Practices Liability and Non-Profit Liability, providing technical guidance and underwriting support.

Strategic Growth & Portfolio Management
• Managed a $10M+ casualty and specialty portfolio across Upstate and Western New York, handling complex risks including ESOPs, startups, and adverse loss history accounts.
• Maintained 91% renewal retention while achieving strong new and renewal business profitability.
• Designed and executed strategic broker relationship plans that drove regional growth, retention, and long-term partnership development.

Operational Strategy & Executive Collaboration
• Worked closely with senior leadership to support underwriting strategy, regional growth initiatives, and portfolio performance objectives within the territory.
• Collaborated with management on strategic planning initiatives focused on profitability, underwriting discipline, and sustainable business development across the region.

Leadership & Talent Development Experience
• Supported training and development of junior underwriters through technical mentorship, underwriting guidance, and exposure analysis.
• Continued to mentor junior underwriters and serve as a resource for underwriting strategy, risk evaluation, and complex account management.
• Served as a technical resource for complex exposures specific to the New England and Upstate New York regions, supporting underwriters nationwide.

Strategic Growth & Portfolio Management
• Drove organic growth of 4–6% YoY, maintaining profitability across all lines.
• Supported regional growth initiatives by aligning underwriting strategy, broker relationship management, and operational goals with overall corporate objectives.

Operational Strategy & Executive Collaboration
• Chaired committee to develop underwriting guidelines and endorsements for healthcare-related risks.
• Partnered with IT to develop internal rating and quoting system.
• Partnered with senior management on strategic initiatives focused on operational execution, portfolio performance, underwriting discipline, and long-term business development.

Leadership & Talent Development Experience

• Experience recruiting, interviewing, onboarding, and mentoring underwriting professionals.
• Built and developed collaborative underwriting teams focused on growth, accountability, and client service.
• Conducted training sessions and created onboarding materials for new underwriting staff.
• Partnered with senior leadership on hiring strategies and workforce development initiatives.

Strategic Growth & Portfolio Management
• Managed new and renewal business for the entire Northeast Territory focusing on larger complex healthcare organizations.
• Collaborated with distribution partners to identify growth opportunities, strengthen broker relationships, and improve overall profitability.
• Served as project lead for Healthcare and Private Company products, aligning pricing and appetite strategies with corporate growth objectives.

Operational Strategy & Executive Collaboration
• Partnered closely with senior management on product development initiatives and underwriting guidelines for Healthcare, Crime, and Private Company D&O business lines.
• Assisted with developing improved operational workflows to enhance desk management, streamline submission handling, and support underwriting efficiency across the territory.

Leadership & Talent Development Experience

• Provided underwriting guidance and technical support to other underwriters as it pertained to the Northeast Territory and region-specific exposures across multiple specialty lines.

• Served as a regional technical resource for New England-specific exposures and underwriting nuances

Strategic Growth & Portfolio Management
• Expanded the Wells Fargo strategic partnership, increasing the book of business by more than $2M within less than two years through the SERT (Strategic Executive Risk Team) partnership initiative.
• Increased New Business Service Center new business growth by more than 30% YoY over a three-year period.
• Served as New Business Lead for the strategic partnership with Aioi Nissay Dowa Insurance Company, supporting Japanese-owned companies with U.S. operations through Chubb Multinational Solutions.
• Served as Unit Lead for the Southern Territory, increasing profitability by 15% within two years through strategic planning and execution initiatives.

Operational Strategy & Executive Collaboration
• Served as Lead Underwriting Technical Specialist for the development and implementation of Chubb’s online web quoting solution for agents.
• Led the development and implementation of the E&O underwriting strategy for the New Business Service Center.
• Led the development and implementation of the Cyber Security underwriting strategy for the New Business Service Center.
• Worked closely with senior management and product managers regarding complex risks, emerging exposures, underwriting strategy, and profitability initiatives.

Leadership & Talent Development Experience
• Provided training and technical guidance across D&O, Cyber, Professional Liability, and Private Company Management Liability lines.
• Served as Private D&O Trainer and Technical Specialist for the Underwriting Service Branch.
• Mentored underwriting staff and provided technical expertise on complex management liability exposures and underwriting strategy.
• Served as Lead Underwriter during the expansion of the New Business Service Center from renewal-only underwriting to new business production operations.