Summary
Overview
Work History
Education
Skills
EXTRAS
Timeline
Generic

Dawn Silk

Kimball,MI

Summary

Detail-oriented and compassionate professional with experience in case management, social services, and client support. Skilled in fostering relationships, implementing individualized service plans, and collaborating with multidisciplinary teams to achieve positive outcomes. Adept at balancing organizational tasks, meeting deadlines, and maintaining confidentiality while providing exceptional care and advocacy. Seeking a role to leverage expertise in supporting individuals and families to thrive.

Overview

12
12
years of professional experience

Work History

Foster Care Case Manager

Ennis Center for Children
06.2023 - Current
  • Provided comprehensive case management services to children and families in the foster care system.
  • Developed and implemented individualized service plans to support the safety, well-being, and permanency goals of clients.
  • Coordinated with foster families, biological families, and community partners to ensure the best outcomes for children.
  • Conducted home visits, assessments, and documentation in compliance with state and agency regulations.
  • Advocated for children’s needs in court proceedings and multidisciplinary team meetings.
  • Ensured timely and accurate reporting to maintain compliance with agency standards and legal requirements.

Personal Chef

Self-employeed
01.2013 - Current
  • Prepared daily meals tailored to meet special dietary needs and preferences for clients.
  • Managed budgeting, grocery shopping, meal preparation, and on-time delivery of fresh, high-quality meals.
  • Researched and developed customized recipes to accommodate diverse client requirements, including dietary restrictions and taste preferences.
  • Maintained a high standard of cleanliness and organization in food preparation and delivery processes.
  • Provided exceptional service by adapting to clients' evolving needs and ensuring satisfaction with meals.

Companion Caregiver

Papa Pal
01.2023 - 01.2024

Caregiver and Support Specialist

  • Delivered compassionate assistance to children, adults, and seniors with various ailments and disabilities.
  • Provided support with household tasks, sanitation, grocery shopping, and meal preparation to promote a clean and healthy living environment.
  • Offered reliable transportation for errands, medical appointments, and daily activities.
  • Assisted with tutoring and childcare to enhance learning and development.
  • Tailored care to meet individual needs, ensuring dignity, comfort, and quality of life for clients.

Line Cook and Pastry Chef

Harsens Island Brewery
04.2019 - 03.2021
  • Writing recipes, creating desserts, cooking, prepping, sanitation, kitchen management

Spa Attendant

Portland Tub and Tan
01.2016 - 01.2018
  • Greeting guests, POS, housekeeping, and sanitation, general hot tub maintenance, balancing chemicals, shipping and receiving, security and screening
  • Tan consulting and tanning bed operation
  • Supported front desk operations including booking appointments, greeting guests upon arrival, processing payments accurately while maintaining confidentiality of client information.
  • Trained new employees in best practices for customer service, cleanliness, and product knowledge within the spa environment.
  • Carried out regular walk throughs of entire spa to verify cleanliness, working facilities and adequate stock levels of guest amenities and linens.

Pastry Chef

Mélange
01.2014 - 01.2016
  • Prepping, creating desserts, pastries
  • Managing the Pastry department, creating menus, writing recipes, inventory, and sanitation
  • Helped other departments as needed to help the flow of the kitchen
  • Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
  • Developed cross-functional relationships with other departments, ensuring smooth operations and timely completion of tasks during special events or peak business hours.
  • Implemented efficient production techniques, reducing waste and improving overall pastry quality.
  • Developed new pastry recipes for seasonal menus, resulting in increased sales and positive feedback.
  • Maintained a clean and organized kitchen workspace, ensuring compliance with health regulations.
  • Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.

Education

Bachelor of Science - Psychology

University of Michigan-Flint
Flint, MI
01.2023

Associate of Arts - Art History

St. Clair County Community College
Port Huron, MI
01.2021

Skills

  • Microsoft Word, Excel
  • MiSACWIS (case management system)
  • R Studio, SPSS (data analysis tools)
  • Individualized Service Planning
  • Case Assessment and Planning
  • Records Management and Maintenance
  • Trauma-Informed Care
  • Motivational Interviewing
  • Family Reunification and Foster Parent Support
  • Court Testimony and Advocacy
  • Court Report Writing
  • Multidisciplinary Teamwork
  • Crisis Intervention and Risk Management
  • Cultural Competency
  • Accounts Payable/Receivable
  • Budgeting and Inventory Management
  • Policy Implementation
  • Event and Meeting Planning
  • Written and Verbal Communication
  • Active Listening
  • Relationship Building and Client Needs Assessment
  • Professional Boundaries and Confidentiality
  • Public Relations
  • Collaborative Problem-Solving
  • Attention to Detail and Time Management
  • Adaptability and Flexibility
  • Self-Motivation and Goal Setting
  • Decision-Making and Task Prioritization

EXTRAS

  • Advocating for Indigenous Rights
  • Troubleshooting and creative problem solving
  • Curating underground art shows
  • Supporting Water is Life
  • Organizing groups
  • David Bowie Fanatic
  • Volunteer Art Instruction
  • Pow Wow committees
  • Designing logos as donations to various nonprofit organizations
  • Roller Derby

Timeline

Foster Care Case Manager

Ennis Center for Children
06.2023 - Current

Companion Caregiver

Papa Pal
01.2023 - 01.2024

Line Cook and Pastry Chef

Harsens Island Brewery
04.2019 - 03.2021

Spa Attendant

Portland Tub and Tan
01.2016 - 01.2018

Pastry Chef

Mélange
01.2014 - 01.2016

Personal Chef

Self-employeed
01.2013 - Current

Bachelor of Science - Psychology

University of Michigan-Flint

Associate of Arts - Art History

St. Clair County Community College
Dawn Silk