Dawn Stacherski
White Lake,MI
Summary
Experienced collection professional skilled in managing and optimizing collection processes. Recognized for a results-driven approach and exceptional problem-solving abilities that contribute to improved financial recovery. Highly valued as a collaborative team member, with the ability to adapt to dynamic industry needs. Possessing strong analytical and communication skills, well-equipped to excel in this field.
Overview
23
23
years of professional experience
Work History
Collection Analyst
Trinity Health at Home
07.2002 - Current
- Responsible for 3 agencies in 2 states Hospice account receivables.
- Monitor accounts receivable over $1,200,000.00
- Maintain DSO to industry standards or below. Currently 2 days below standard.
- Current EMR's -EPIC and HomeCare Homebase
- Collaborated on collection and dispute resolution issues.
- Responded to customer inquiries and provided detailed account information.
- Prevented revenue loss through tracking of customer accounts and identification of high-risk situations.
- Prepare claims and send claims to multiple payers electronically or hard copy Verifyverify of patient insurance
- Monitored industry trends to stay current on best practices in collections techniques and strategies, optimizing performance outcomes.
- Identified and discussed with management opportunities for improvements to procedures
Education
Business -
General education diploma -
Skills
- Effective Communication
- Professionalism and ethics
- Self-motivation and drive
- Active listening
- Innovative Problem Resolution
- Adaptability
- Skilled in Microsoft Office Applications
- Account reconciliation
- Follow-up skills
- Multitasking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
HybridRemoteImportant To Me
Healthcare benefitsWork from home optionPaid time off401k matchPaid sick leaveWork-life balanceCareer advancementCompany CultureTimeline
Collection Analyst - Trinity Health at Home
07.2002 - Current
Eastern Michigan University - Business,
Canton High School - General education diploma,
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