Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Timeline

Dawn Stacherski

White Lake,MI

Summary

Experienced collection professional skilled in managing and optimizing collection processes. Recognized for a results-driven approach and exceptional problem-solving abilities that contribute to improved financial recovery. Highly valued as a collaborative team member, with the ability to adapt to dynamic industry needs. Possessing strong analytical and communication skills, well-equipped to excel in this field.

Overview

23
23
years of professional experience

Work History

Collection Analyst

Trinity Health at Home
07.2002 - Current
  • Responsible for 3 agencies in 2 states Hospice account receivables.
  • Monitor accounts receivable over $1,200,000.00
  • Maintain DSO to industry standards or below. Currently 2 days below standard.
  • Current EMR's -EPIC and HomeCare Homebase
  • Collaborated on collection and dispute resolution issues.
  • Responded to customer inquiries and provided detailed account information.
  • Prevented revenue loss through tracking of customer accounts and identification of high-risk situations.
  • Prepare claims and send claims to multiple payers electronically or hard copy
  • Verifyverify of patient insurance
  • Monitored industry trends to stay current on best practices in collections techniques and strategies, optimizing performance outcomes.
  • Identified and discussed with management opportunities for improvements to procedures

Education

Business -

Eastern Michigan University, Ypsilanti, MI

General education diploma -

Canton High School, Canton, MI

Skills

  • Effective Communication
  • Professionalism and ethics
  • Self-motivation and drive
  • Active listening
  • Innovative Problem Resolution
  • Adaptability
  • Skilled in Microsoft Office Applications
  • Account reconciliation
  • Follow-up skills
  • Multitasking

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

HybridRemote

Important To Me

Healthcare benefitsWork from home optionPaid time off401k matchPaid sick leaveWork-life balanceCareer advancementCompany Culture

Timeline

Collection Analyst - Trinity Health at Home
07.2002 - Current
Eastern Michigan University - Business,
Canton High School - General education diploma,
Dawn Stacherski