Dawn Sweezey
Midlothian,TX
Summary
A dynamic leader with a proven track record at Rich Foods, enhancing customer satisfaction and optimizing sales through expert cake decorating and sales techniques. Skilled in budgeting and finance, alongside exceptional team collaboration, drive results by implementing innovative solutions and fostering a positive work environment.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Technical Consular
Rich's
Buffalo, NY
07.2006 - Current
- Conducted interviews with applicants to assess eligibility for T&I Program, maintaining professionalism and objectivity throughout the process. Currently have 60 T&I associates under supervision.
- Contributed to a positive work environment by fostering teamwork among colleagues within the Technical group.
- Edited and proofread documents for accuracy and completeness.
- Developed innovative solutions for challenges faced during planning and execution of IDDBA show through creative problem-solving skills.
Sale Representative/Bakery Technician
Premier Bakers & Associates
Dallas, TX
10.1999 - 07.2006
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
Enhanced company reputation by providing exceptional customer service and support.
Managed a diverse portfolio of clients, ensuring that each received tailored solutions aligned with their specific requirements.
Optimized sales for territory by utilizing 11 years of professional cake decorating experience and knowledge of professional sales practices and techniques.
Deli/Bakery Manager
Tom Thumb Food And Pharmacy
Fort Worth, TX
09.1990 - 10.1999
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
- Conducted employee training sessions on proper baking techniques, equipment usage, sanitation practices, and safety protocols.
- Monitored inventory levels and identified opportunities for cost savings.
- Managed budgeting process and financial reporting, ensuring accurate tracking of expenses and revenues for the bakery department.
Education
Certificate - Management Training
Cornell University
Ithaca, NY06.1995
High School Diploma -
Santa Ynez High School
Santa Ynez, CA05.1985
Skills
- Organizational abilities
- Conflict resolution techniques
- Research and analysis
- Budgeting and finance
- Travel logistics planning
- Public speaking prowess
- Problem-Solving
- Flexible and Adaptable
- Team Collaboration
- Creative Thinking
- Customer Communication
- Staff Training
- Staff Supervision
Certification
Sate and City Food Handlers Certificate, Tom Thumb Management Trainee Program.
Timeline
Technical Consular
Rich's
07.2006 - Current
Sale Representative/Bakery Technician
Premier Bakers & Associates
10.1999 - 07.2006
Deli/Bakery Manager
Tom Thumb Food And Pharmacy
09.1990 - 10.1999
Certificate - Management Training
Cornell University
High School Diploma -
Santa Ynez High School