Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Dawn Whalen

Olathe

Summary

Detail-oriented CNA known for exceptional patient care and effective time management. Experienced in vital signs monitoring and basic life support. Ready to apply skills in a challenging healthcare environment to deliver high-quality support.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

1
1
Certification
35
35
years of professional experience

Work History

CNA

The University of Kansas Health System
Olathe, KS
09.2021 - Current

Delivery Manager

Benchmark Furniture
Olathe, KS
02.1995 - 11.1999
  • Supervised delivery staff and general productivity.
  • Oversaw daily operations of the delivery team, ensuring timely completion of tasks and adherence to company policies.
  • Fielded customer questions and complaints and rectified issues.
  • Contacted suppliers and vendors about issues with deliveries or products.

Customer Service Cashier

Price Chopper
Olathe, KS
08.1991 - 07.1995
  • Processed customer transactions efficiently, ensuring accuracy in cash handling and register operations.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Maintained clean and organized checkout area to enhance customer experience and safety standards.
  • Assisted with training new cashiers on operational procedures and customer service best practices.
  • Counted money in drawers at beginning and end of each shift.

Education

High School Diploma -

Gardner-Edgerton High School
Gardner, KS
05-1994

CNA License - CNA

Mid-America College of Health Sciences
Merriam, KS
09-2021

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • Basic life support
  • End-of-life care
  • Multitasking and organization

Accomplishments

Recipient of the 2025 Excellence Award for Healthcare Technician.

Certification

  • CNA - Certified Nurse Assistant

Languages

American Sign Language
Native or Bilingual

Timeline

CNA

The University of Kansas Health System
09.2021 - Current

Delivery Manager

Benchmark Furniture
02.1995 - 11.1999

Customer Service Cashier

Price Chopper
08.1991 - 07.1995

CNA License - CNA

Mid-America College of Health Sciences

High School Diploma -

Gardner-Edgerton High School