Accounts Manager/Assistant Manager
Dawn Wheeler
Aarons
Elizabethtown,KY
24
years of professional experience
Accounts and loan processing professional with experience in AP/AR, credit applications, collections, reconciliation, and office support. Known for accurate records, timely invoice and payment processing, and dependable customer service that helps keep work organized and team goals on track.
Work History
Accounts Manager/Assistant Manager
6 Years 10 Months- Collected past due accounts to improve cash flow
- Ensured timely processing of invoices and payments
- Assisted in maintaining company goals by aligning team efforts
- Oversaw teamwork of co-workers to enhance collaboration and efficiency
- Process credit applications
- Processed customer transactions at checkout, floor sales and other general office duties
- Ordering merchandise/shipping & receiving, furniture assembly
Office Assistant/Medical Billing Specialist
1 Year 6 Months- Maintained confidential records and supported compliance with billing procedures.
- Engaged with insurance providers to verify insurance information and secure billing authorization, facilitating smooth billing processes.
- Recorded financial transactions related to patient accounts, payments and adjustments.
- Completed appeals and filed and submitted claims.
- Reviewed rejected claims and fixed errors prior to resubmission for payment.
- Submitted appeals for denied claims when appropriate according to the insurance company's criteria.
- Identified errors in denied or rejected claims and re-filed them promptly to minimize payment delays.
- Monitored aging accounts receivable balances to ensure timely resolution of outstanding balances.
- Scheduled appointments and updated calendars for Tender Touch Senior Services.
- Answered calls and greeted families with calm, courteous service.
Printer
1 Year 7 Months- Manufactured silicone and caulking tubes
- Maintained and operated machines to ensure efficient production flow
- Monitored processes and made adjustments to optimize performance
- Conducted quality checks, packed, and sorted products to meet standards
- Problem solving and General maintenance.
- Warehouse and inventory control, use of pallet jacks
- Assist with maintaining company goal
- Led team in daily operations
Manager Trainee/Assistant Manager
1 Year- Processed credit applications to facilitate timely customer purchases
- Collected past due accounts to support cash flow and reduce delinquencies
- Assisted in maintaining company goals by tracking progress and recommending strategies
- Oversee the teamwork of co-workers
- Handled cash and credit payments for purchases, floor sales and other general office duties
- Accounts Payable & Receivable
- Ordering merchandise/shipping & receiving, furniture assembly
Cashier/Key Holder
5 Months- Cashier. Replenished stock to ensure optimal inventory levels for customer satisfaction., Supervised cashier team to deliver efficient service while managing register and night deposit.
- Handled cash, credit, debit, and EBT payments with careful register accuracy.
- Applied coupons, promotions, and price adjustments following store policies.
- Cashier. Replenished stock to ensure optimal inventory levels for customer satisfaction.
Senior Loan Processor
12 Years 9 Months- Processing FHA, VA, USDA, and Conventional Loan mortgage loans
- Interviewed and counseled customers throughout loan process to ensure understanding and satisfaction.
- Collaborated with loan originator and sources to gather and prepare necessary documents for underwriting approval.
- Validate documentation for data integrity, including those necessary to comply with investor requirements, Federal and State laws
- Run loan file through an automated system for program qualifying
- Prepare and submit file to underwriting
- Coordinate the request of additional information required from client, realtors and third party vendors
- Keep interested parties advised to the status of loan application and underwriting progress
- Meet department goals and standards
- Track/Log the progress of each loan
- Reconciled files to ensure accuracy and completeness.
- Prepare and process invoices in a timely manner
Skills
Loan Origination
Credit Analysis
Loan Officer Experience
Loan administration
Financial Compliance
Accounts Payable
Accounts Receivable
Account Reconciliation
Balance reconciliation
Ledger reconciliation
Ledger accounting
QuickBooks
Shipping And Receiving
Inventory
Sales Forecasting
Customer service
Customer relations
Management
Time management
Problem solving
Attention to detail
Debt Recovery
Financial Compliance
Problem solving
Attention to detail
Customer relations
Account reconciliation
Additional Information
- I have and am able to remain calm in what would otherwise be considered stressful situations.
- Courteous of co-workers and customers, I am very capable of working independently as well as within a team environment. I believe in achieving goals and a positive thinker.
Timeline
Office Assistant/Medical Billing Specialist
Tender Touch Senior Services
03.2022 - 09.2023Read More
Accounts Manager/Assistant Manager
Aarons
01.2020 - CurrentRead More
Printer
Fischbach USA
04.2018 - 11.2019Read More
Manager Trainee/Assistant Manager
Aarons
05.2017 - 05.2018Read More
Cashier/Key Holder
Dollar General
12.2016 - 05.2017Read More
Senior Loan Processor
Benchmark Mortgage
01.2003 - 10.2015Read More