Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Dawn White

Windsor Mill

Summary

Dynamic professional with extensive experience at The Arc of the Central Chesapeake Region, excelling in office management and team leadership. Proven ability to enhance participant care through strategic planning and resource allocation. Adept at maintaining confidentiality and compliance in fast-paced environments, ensuring quality support and effective communication.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Lead Care Giver/ Day to Day Administrator

The Arc of the Central Chesapeake Region
09.2017 - Current

Assisted with Creating/changing the participant's Person-Centered Plan
Request for individual Family Directed Goods and Services. At the written direction of the participant.
Completed and submitted IDFGS requests.
Submission of timesheets/ invoices
Household management
Screened as well as interviewed potential employees and Support Brokers
Assisted with new hire packets from FMS
Scheduling employees
Scheduling appointments
Personal Money Management
Identifying and supporting the person in accessing community resources to help meet their goals
Assisted patient with daily ADLs such as: bathing, cooking, hygiene maintenance, transportation to and from appointments
scheduling medical appointments
Completed medical assistance as well as Housing renewal applications
Shopping for Groceries
Laundry duties
Basic Housekeeping duties such as mopping floors, vacuuming, cleaning the bathroom, cooking etc.


Medical Courier

Stats Experts
06.2019 - 01.2023
  • Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
  • Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
  • Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
  • Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
  • Traveled out of state when necessary

Education

High School Diploma -

Dunbar HS
Washington, DC
06-1996

Skills

  • Office management
  • Database administration
  • Calendar management
  • Report generation
  • Project coordination
  • Document management
  • Meeting scheduling
  • File organization
  • Data entry
  • Email correspondence
  • Inventory management
  • Event planning
  • Problem solving
  • Administrative support
  • Resource allocation
  • Office supplies management
  • Customer support
  • Record keeping
  • Time management
  • Communication facilitation
  • Staff onboarding
  • Quality control
  • Team leadership
  • Attention to detail
  • Strategic planning
  • Customer service
  • Recordkeeping and file management
  • Documentation and reporting
  • Team building and leadership
  • Decision-making
  • Personable and approachable

Accomplishments

  • Supervised team of 4 staff members.
  • Achieved Quality Control through effectively helping with Staff and Schedules.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

  • First Aid Certification
  • CPR/AED Certification
  • Home Health Aide (HHA) Certification
  • Maryland Driver's License
  • Support Broker Certification DDA Certified 12/2025

Languages

English
Full Professional

Timeline

Medical Courier

Stats Experts
06.2019 - 01.2023

Lead Care Giver/ Day to Day Administrator

The Arc of the Central Chesapeake Region
09.2017 - Current
  • First Aid Certification
  • CPR/AED Certification
  • Home Health Aide (HHA) Certification
  • Maryland Driver's License
  • Support Broker Certification DDA Certified 12/2025

High School Diploma -

Dunbar HS
Dawn White