Dawn Whiteford
Supervisor/machine operator
Milan,IN
Summary
Dynamic and results-driven professional with a proven track record at Professional Pallets, excelling in staff management and customer service. Adept at training and mentoring teams, enhancing productivity through effective workflows. Committed to safety protocols and detail-oriented processes, consistently delivering exceptional results in high-pressure environments.
Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
13
13
years of professional experience
Work History
Supervisor/Machine Operator Trainee
Professional Pallets
04.2019 - 06.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Machine Operator
Deaful Packaging
09.2016 - 01.2019
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Set up and ran machinery to produce exceptional products for industrial needs.
Waitress/Restaurant Server
Valley High Pay Lake
02.2010 - 01.2015
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
GED -
Bexar County Community Center
San Antonio, TX03-1999
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Employee motivation
- Inventory control
- forklift
- Multitasking
- Safety protocols
Timeline
Supervisor/Machine Operator Trainee
Professional Pallets
04.2019 - 06.2023
Machine Operator
Deaful Packaging
09.2016 - 01.2019
Waitress/Restaurant Server
Valley High Pay Lake
02.2010 - 01.2015
GED -
Bexar County Community Center
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