Dawn Wiles

• Delivered technical assistance to licensed and license-exempt child care providers for health and safety training.
• Guided license-exempt providers on Illinois Department of Human Services training requirements.
• Facilitated enrollment in Gateways Training Registry for child care providers.
• Entered data to track training completion in state databases and internal systems.
• Supported trainings sponsored by Child Care Resource & Referral.
• Managed and trained health and safety coach to meet expectations for license-exempt providers.

-Assisted with exemplary care for children ages 6 weeks to 12 years.

-Maintained client records for DCFS licensure

-Assisted with administering and tracking client service payments as well as completing paperwork for billing of clients who received state aid for childcare and payment from DCFS for foster children

-Reported on children's behaviors as well as participating in child behavior improvement planning with outside child professionals

-Contributed to a positive care environment by modeling respect, patience, and understanding at all times.

-Facilitated recreational activities in line with child interests, providing engaging and meaningful experiences that enriched their learning experiences.

-Ensured a safe and comfortable environment by performing light housekeeping duties, such as laundry, dusting, and vacuuming.

• Licensed families to be able to provide care for children in foster care
• Supported families to assist the caseworker in maintaining safe and stable homes for children while families participate in services for permanency.
• Collaborated with multidisciplinary teams to develop comprehensive service plans tailored to the unique needs of each home.
• Provided consistent support for families through regular home visits, phone calls, and follow-up meetings.
• Completed home studies on traditional and relative foster homes to ensure that the needs of the children placed in the home can be met.
• Provided ongoing support to families during times of crisis or transition, offering compassionate guidance and connecting them with appropriate resources.
• Contributed to a supportive team environment through active participation in staff meetings, trainings, and professional development opportunities.
• Addressed barriers to family stability by identifying appropriate resources and assisting clients in navigating complex systems.
• Presented at community events and conferences on topics related to family development, raising awareness and increasing visibility for the organization.
• Prepared thorough documentation for each home, ensuring compliance with agency policies and relevant regulations while maintaining client confidentiality.
• Delivered high-quality training sessions for foster parents, promoting best practices in family development and case management.
• Implemented creative problem-solving techniques to address unique challenges faced by families, resulting in tailored solutions that led to positive outcomes.
• Documented data and completed accurate updates to case records.
• Identified appropriate family members or traditional foster homes for placement of children in foster care to facilitate in permanency for the child.

• Advocated for the best interests of children during court proceedings, presenting clear recommendations based on thorough evaluations.
• Managed complex caseloads effectively while adhering to strict timelines as mandated by federal regulations or state policies.
• Mentored new Child Welfare Specialists through sharing knowledge and experience gained from years of practice, fostering a supportive team environment.
• Collaborated with multidisciplinary teams to ensure optimal service delivery for children and families.

• Advocated for the best interests of children during court proceedings, presenting clear recommendations based on thorough evaluations.
• Managed complex caseloads effectively while adhering to strict timelines as mandated by federal regulations or state policies.
• Mentored new Child Welfare Specialists through sharing knowledge and experience gained from years of practice, fostering a supportive team environment.
• Collaborated with multidisciplinary teams to ensure optimal service delivery for children and families.
• Facilitated successful adoption placements by completing detailed assessments and matching children with appropriate adoptive families.
• Reduced risk factors for child abuse and neglect by providing timely interventions and supportive services to at-risk families.
• Continuously updated professional knowledge and skills by attending trainings, conferences, and workshops related to child welfare best practices.
• Maintained accurate records of client interactions, service referrals, case plan progressions in adherence to agency standards for quality assurance purposes.
• Ensured child safety through regular home visits, careful documentation, and ongoing communication with involved parties.
• Improved child welfare outcomes by conducting thorough assessments and developing tailored case plans.
• Provided crisis intervention services as needed for clients experiencing urgent challenges related to child protection concerns or family dynamics issues.
• Developed strong relationships with clients, fostering trust and rapport to better support their needs throughout the case process.
• Assisted in the placement of children into safe, nurturing foster homes by conducting comprehensive home studies.
• Strengthened client engagement by utilizing trauma-informed practices when engaging with children and families experiencing adversity.
• Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
• Maintained detailed case histories, metrics and reports to meet strict standards.
• Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
• Completed comprehensive assessments of families to identify needs and develop treatment plans.
• Facilitated family meetings to ensure communication and collaboration between family members.

• Advocated for the best interests of children during court proceedings, presenting clear recommendations based on thorough evaluations.
• Managed complex caseloads effectively while adhering to strict timelines as mandated by federal regulations or state policies.
• Collaborated with multidisciplinary teams to ensure optimal service delivery for children and families.
• Reduced risk factors for child abuse and neglect by providing timely interventions and supportive services to at-risk families.
• Maintained accurate records of client interactions, service referrals, case plan progressions in adherence to agency standards for quality assurance purposes.
• Ensured child safety through regular home visits, careful documentation, and ongoing communication with involved parties.
• Improved child welfare outcomes by conducting thorough assessments and developing tailored case plans.
• Provided crisis intervention services as needed for clients experiencing urgent challenges related to child protection concerns or family dynamics issues.
• Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
• Documented data and completed accurate updates to case records.
• Worked with educational team to develop Individual Education Plans (IEPs) for students.

• Advocated for the best interests of children during court proceedings, presenting clear recommendations based on thorough evaluations.
• Managed complex caseloads effectively while adhering to strict timelines as mandated by federal regulations or state policies.
• Mentored new Child Welfare Specialists through sharing knowledge and experience gained from years of practice, fostering a supportive team environment.
• Collaborated with multidisciplinary teams to ensure optimal service delivery for children and families.
• Facilitated successful adoption placements by completing detailed assessments and matching children with appropriate adoptive families.
• Reduced risk factors for child abuse and neglect by providing timely interventions and supportive services to at-risk families.
• Continuously updated professional knowledge and skills by attending trainings, conferences, and workshops related to child welfare best practices.
• Maintained accurate records of client interactions, service referrals, case plan progressions in adherence to agency standards for quality assurance purposes.
• Ensured child safety through regular home visits, careful documentation, and ongoing communication with involved parties.
• Improved child welfare outcomes by conducting thorough assessments and developing tailored case plans.
• Provided crisis intervention services as needed for clients experiencing urgent challenges related to child protection concerns or family dynamics issues.
• Contributed to improved inter-agency collaboration by participating in joint meetings, trainings, and initiatives focused on enhancing child welfare practice.
• Developed strong relationships with clients, fostering trust and rapport to better support their needs throughout the case process.
• Assisted in the placement of children into safe, nurturing foster homes by conducting comprehensive home studies.
• Increased access to resources for struggling families by connecting them with relevant community organizations and programs.
• Enhanced family reunification rates through diligent monitoring and support of parent-child visitations.
• Strengthened client engagement by utilizing trauma-informed practices when engaging with children and families experiencing adversity.
• Coordinated closely with schools, medical providers, therapists, and other relevant professionals to ensure comprehensive support for children in care.
• Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
• Documented data and completed accurate updates to case records.
• Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
• Maintained detailed case histories, metrics and reports to meet strict standards.
• Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
• Completed comprehensive assessments of families to identify needs and develop treatment plans.
• Collaborated with school personnel, parents and mental health providers to maintain comprehensive and integrated approach to student services.
• Facilitated family meetings to ensure communication and collaboration between family members.

• Advocated for the best interests of children during court proceedings, presenting clear recommendations based on thorough evaluations.
• Managed complex caseloads effectively while adhering to strict timelines as mandated by federal regulations or state policies.
• Collaborated with multidisciplinary teams to ensure optimal service delivery for children and families.
• Reduced risk factors for child abuse and neglect by providing timely interventions and supportive services to at-risk families.
• Continuously updated professional knowledge and skills by attending trainings, conferences, and workshops related to child welfare best practices.
• Maintained accurate records of client interactions, service referrals, case plan progressions in adherence to agency standards for quality assurance purposes.
• Ensured child safety through regular home visits, careful documentation, and ongoing communication with involved parties.
• Improved child welfare outcomes by conducting thorough assessments and developing tailored case plans.
• Developed strong relationships with clients, fostering trust and rapport to better support their needs throughout the case process.
• Assisted in the placement of children into safe, nurturing foster homes by conducting comprehensive home studies.
• Enhanced family reunification rates through diligent monitoring and support of parent-child visitations.
• Coordinated closely with schools, medical providers, therapists, and other relevant professionals to ensure comprehensive support for children in care.
• Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
• Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
• Maintained detailed case histories, metrics and reports to meet strict standards.
• Completed comprehensive assessments of families to identify needs and develop treatment plans.