Dawn Wright Peavy
Austell,GA
Summary
- As a tenure employer with State Farm I have worked in multiple segments with State Farm. (Auto/Fire/Total Loss/MPC/Catastrophe)
- With my multi-faceted background and experience I have facilitated several meetings and huddles
- Proactively coached and trained new employee during onboarding and nesting
- TAS (Talent Acquisition Specialist) within the Human Resources Department and assisted with the hiring process
Overview
11
11
years of professional experience
Work History
Claim Specialist SIU
State Farm Insurance Inc
Dunwoody, GA
07.2023 - Current
- Conducted reviews of flagged transactions and reports that showed potential suspicious activity.
- Determined existing fraud trends by analyzing accounts and transaction patterns.
- Documented investigative findings in reports.
- Utilized effective interpersonal and active listening skills during interviews with witnesses regarding fraud cases.
CS Auto (2013-2018)/CS Fire (2019-2023)
State Farm Insurance Company
Dunwoody, GA
05.2013 - 07.2023
- Facilitated team huddles by providing updates or changes within the SCPs, ECS, or companywide
- Proactively coached and trained associates to ensure their knowledge and understanding of the Loss Intake Tool (Auto), Standard Claim Process, and Operational Guidelines (Fire)
- Served as a resource and attended team huddles for the Fire Claim Specialist in HCCS, WCCS, and HRU by providing a workflow process on sending claims to Fire Contents
Talent Acquisition Specialist (TWA)
State Farm Insurance Inc
Dunwoody, GA
06.2022 - 12.2022
- Daily Management of requisitions (end to end hiring process)
- Owned my owned requisitions and assisted with other requisitions
- Answered requisition questions related to Talent Operations
- Managed and updated no shows (reconciles requisitions counts)
- Awareness of candidates sharing opportunities
- Point of contact for Hiring and Team Managers
- Served as a peer resource to team members
- Escalated ongoing system issues to the Senior Talent Acquisition Specialist
Education
MBA - Business Administration
Bethel University
Mckenzie, TN05.2023
Bachelor of Science - Operations Management
Bethel University
Mckenzie, TN05.2011
Skills
- Communication
- Customer Service
- Leadership
- Organization
- Team work
- Time Management
- Problem Solving
- Driven
- Integrity
Timeline
Claim Specialist SIU
State Farm Insurance Inc
07.2023 - Current
Talent Acquisition Specialist (TWA)
State Farm Insurance Inc
06.2022 - 12.2022
CS Auto (2013-2018)/CS Fire (2019-2023)
State Farm Insurance Company
05.2013 - 07.2023
MBA - Business Administration
Bethel University
Bachelor of Science - Operations Management
Bethel University