Dawna R. Twyman
Inwood,USA
Summary
Dedicated Certified Nursing Assistant with extensive experience at the Department of Veterans Affairs, excelling in patient care and crisis management. Proficient in CPRS and electronic documentation, I effectively collaborate with healthcare teams to enhance patient outcomes while maintaining HIPAA compliance. Known for exceptional communication skills and a compassionate approach to caregiving. Detail-oriented health professional with strong emergency response coordination skills. Proven ability to manage patient care and maintain compliance with HIPAA regulations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
DOM HEALTH TECH, CERTIFIED NURSING ASSISTANT GS 6.6
DEPARTMENT OF VETERANS AFFAIRS
Martinsburg, WV
02.2019 - Current
- Provided one-on-one support for veterans, assisting with bathing and companionship.
- Conducted orientations for new admissions to residential living, ensuring smooth transitions.
- Entered information into CPRS, VISTA, and Caribou systems, maintaining accurate patient records.
- Documented sensitive patient data in compliance with Privacy Act provisions.
- Supervised veterans' access to medical, educational, and recreational appointments, ensuring organization.
- Collaborated with emergency personnel to coordinate timely interventions during crises.
- Managed medical equipment, ensuring proper maintenance and functionality.
- Conducted vital sign assessments and promptly reported findings to medical staff.
- Assisted in patient assessments and collected vital health information.
- Coordinated appointments and maintained accurate patient records.
- Utilized electronic health record systems for data entry and retrieval.
- Ensured compliance with safety regulations in healthcare practices.
ARC OF WASHINGTON COUNTY
07.2012 - 04.2019
- Managed total care for special needs adults, including feeding, bathing, and companionship for elderly individuals.
- Administered medications and provided transportation while leading household activities.
- Supervised patients in a group residential community, ensuring safety and well-being.
- Coordinated medical, educational, spiritual, vocational, and recreational appointments for residents.
- Assisted with self-help skills, grooming, hygiene, meal preparation, housekeeping, and daily living activities.
- Recognized behavioral changes related to mental health and substance abuse issues.
- Collaborated with emergency personnel to coordinate responses to urgent situations.
- Maintained compliance with HIPAA regulations regarding residents’ confidential information.
Education
Master’s - Human Resources with a concentration in Life Coaching
Liberty University
12.2020
BSA - English Minor in Education
Shepherd University
12.2013
Master of Arts - Counseling Psychology
Regent University
Virginia Beach, VASkills
- Communication skills
- Record management
- Patient documentation
- Vital sign assessment
- Emergency response coordination
- Problem solving
- Attention to detail
- Adaptability in crises
- Healthcare software proficiency
- HIPAA compliance
- Laboratory procedures
- Electronic documentation
- Patient assessment/care
- Task prioritization
- Test administration
- Technical proficiency
- Crisis management
- Organizational skills
- Medical terminology
- BLS and first aid certification
- CPRS expertise
- Vista software knowledge
- Customer service excellence
- Vital signs monitoring
- Appointment coordination
- Compliance oversight
- HIPAA regulations adherence
- Safety regulation enforcement
- Crisis intervention
- Team collaboration
- Detail orientation
- Time management
- Specimen collection
- Blood glucose monitoring
- Oxygen therapy
- Patient care coordination/education
- Emergency response
Certification
Certified Nursing Assistant
Brand Statement
A motivated intellectual person with the foundation of skills necessary to excel in the workplace. Recognized for being contentious, dependable, and reliable. Energetic and enthusiastic to enter the world of work. I am extremely adaptable and eager to learn new skills and gain new experiences.
Timeline
DOM HEALTH TECH, CERTIFIED NURSING ASSISTANT GS 6.6
DEPARTMENT OF VETERANS AFFAIRS
02.2019 - Current
ARC OF WASHINGTON COUNTY
07.2012 - 04.2019
Master’s - Human Resources with a concentration in Life Coaching
Liberty University
BSA - English Minor in Education
Shepherd University
Master of Arts - Counseling Psychology
Regent University