Summary
Overview
Work History
Education
Skills
Timeline
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Dawn Driscoll

New London,CT

Summary

Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance.

Overview

7
7
years of professional experience

Work History

PCT

Backus Hospital
08.2023 - 10.2023
  • Maintained up-to-date knowledge of healthcare regulations, trends, and advancements in patient care techniques.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.

Crew Member

Dunkin Donuts
03.2020 - 01.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Pharmacy Technician

Walgreens
02.2017 - 04.2021
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.

Education

Phlebotomy - Phlebotomy

Three Rivers
Norwich, CT
08.2024

High School Diploma -

Ella T. Grasso Tech
Groton, CT
06.2014

Skills

  • Compassion and Empathy
  • Patient Care
  • Vital signs monitoring
  • Patient Transfers
  • Safety Precautions
  • HIPAA Compliance
  • Bedside manner

Timeline

PCT

Backus Hospital
08.2023 - 10.2023

Crew Member

Dunkin Donuts
03.2020 - 01.2023

Pharmacy Technician

Walgreens
02.2017 - 04.2021

Phlebotomy - Phlebotomy

Three Rivers

High School Diploma -

Ella T. Grasso Tech

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Dawn Driscoll