Dawnel Meyer
Fort Collins
Summary
Dedicated administrative professional skilled in documentation, confidentiality, and effective communication. Known for developing efficient filing systems and fostering positive relationships with colleagues and parents, driving improved workflow and collaboration.
Overview
23
23
years of professional experience
Work History
Secretary
Poudre School District
08.2010 - Current
- Manage student record requests both of new students and students leaving our district .
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to parents
- Entered data into system and updated customer contacts with information to keep records current.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to staff by copying, faxing, and filing documents.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with parents and community members.
- Managed sensitive and confidential information with discretion, upholding integrity of families
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
Four Year Old Classroom Facilitaror
Kinder Kare Day Care
08.2005 - 05.2006
- Facilitated engaging learning activities to promote cognitive and social development among children.
- Implemented behavior management strategies to foster a positive classroom environment and ensure safety.
- Collaborated with parents and guardians to discuss children's progress and address developmental concerns.
- Integrated cross-curricular content into lessons to enhance overall understanding of subject matter.
- Identified areas in need of improvement and implemented solutions.
- Fostered student curiosity and interest through creative hands-on activities.
Insurance Producer
Allstate Corp
08.2003 - 05.2004
- Developed and maintained strong client relationships to ensure satisfaction and retention.
- Analyzed client needs to provide tailored insurance solutions, enhancing overall service delivery.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Conducted thorough needs assessments for prospective clients, identifying gaps in their current coverage plans.
- Conducted regular follow-ups with existing clients to review coverage needs and suggest appropriate adjustments.
- Developed strong relationships with clients, fostering trust and loyalty for long-term business growth.
- Set up policies and completed all documentation.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Met with customers to provide information about available products and policies.
- Monitored customer feedback and identified areas of improvement.
Education
Bachelor of Science - Sociology Marriage And Family Studies
University of Northern Colorado
Greeley, COSkills
- Customer service
- Office equipment operation
- Keyboarding skills
- Appointment scheduling
- Database entry
- Confidentiality
- Data verification
- Documentation and recordkeeping
- Multi-line phone systems
Timeline
Secretary
Poudre School District
08.2010 - Current
Four Year Old Classroom Facilitaror
Kinder Kare Day Care
08.2005 - 05.2006
Insurance Producer
Allstate Corp
08.2003 - 05.2004
Bachelor of Science - Sociology Marriage And Family Studies
University of Northern Colorado