Dawn M Karlovich, LMHC, LPC, NCC, CCM
Summary
Conscientious Behavioral Health professional with extensive clinical skills, leadership and clinical oversight experience in diverse environments. Recognized for persistence, flexibility and dedication. Well-versed in managed care issues
Overview
28
28
years of professional experience
Work History
Psychotherapist
Better Help
02.2023 - Current
- Provided tele-therapy to clients with a variety of issues and concerns
- Guided clients in development of skills and cognitive behavioral therapy techniques.
- Implemented variety of evidence-based counseling methods to achieve therapy goals.
- Offered perspective on effectiveness of treatments concerning conditions such as depression and anxiety.
- Created effective treatment plans and therapeutic goals with the help of the client
Clinical Supervisor
Blue Eagle Consulting
02.2023 - 06.2023
- Supervised team of 9 Behavioral health professionals while developing care coordination program
- Ensured that Oregon Administrative Rules (OARs)were delivered per requirements
- Facilitated team meetings, individual supervision, audit reviews and caseload management
- Coordinates hiring, orientation, development, and coaching/counseling
Manager, Care Management
Lucet
11.2018 - 02.2023
- Managed team of 12 Licensed Behavioral health clinicians LMHCs & LCSWs for Florida Blue book of business
- Clinical Point of Contact for Health Plan partners, PCP groups, Specialty provider groups and Medical vendor groups
- Ensured that Care Management Accreditation requirements and Team SMART goals are met
- Coordinated hiring, orientation, development, and coaching/counseling
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Team Lead
Lucet
08.2015 - 02.2018
- Assisted Cm Manager with overall operation of the Case Management/Care Transitions program by providing clinical supervision, education & training with a focus on quality
- Provided education & training to across departments throughout NDBH, Florida Blue, providers and members about case management with a special expertise in FEP (Federal Employee Plan)
- Facilitated team meetings, audit reviews, and caseload management
- Served as Lead Clinician on multiple integrated care projects with Florida Blue, Institute of Health Initiative, and the CM HUB
Case Manager
Lucet
08.2012 - 06.2015
- Conducted telephonic communication with the member and/or facility, and outpatient providers, including primary care physician (PCP) to gather information to identify discharge needs and any barriers to accessing post hospital discharge services and facilitate coordination of services
- Developed goals and objectives with the member to promote self-management, avoid readmission and connect the member with timely aftercare services
- Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
- Assessed community needs and identified resources for social and community service programs.
Psychotherapist
Mind, Beyond Center
10.2016 - 06.2022
- Provided therapy to individuals, groups, families
- Practiced a variety of modalities and interventions based on client need, including cognitive-behavioral interventions, mindfulness, psycho-education, stress reduction & healthy coping strategies
- Counseled individuals, groups or families to help understand problems, deal with crisis situations and develop realistic action plans.
- Assisted clients with gaining insights, establishing clear goals and planning strategies to reach personal targets.
Clinical Director
Gateway Community Services
07.2010 - 08.2012
- Provided clinical oversight to all adolescent programs, detox, stabilization, outpatient and residential
- Managed staff of 30+ clinical and support personnel
- Collaborates with health plan and providers to assist members
- Created and maintained documentation in accordance with CARF Accreditation
- Provided group and individual supervision
- Marketing and Program development
Psychotherapist
Self Employed
10.2008 - 07.2010
- Provided individual, couples, and family counseling utilizing brief interventions, face to face and telephonically,
- Provided clinical supervision and consultation services to Gateway Community Services, Fairwinds Outpatient, TPC Village and Stockton St
- Contracted with Corporate Care Works to provide telephonic counseling, training, and health fairs.
Employee Assistance Program Counselor
Corporate Care Works
06.2006 - 10.2008
- Provided brief individual, marriage and family counseling to employees and their families
- Developed short-term treatment plans and facilitated crisis intervention for individual, family and group counseling session using Cognitive Behavioral Therapy
- Facilitated transitions to other levels of care through referrals.
Lead Geriatric Therapist
Premier Care at Ten Broeck Hospital
10.2003 - 06.2006
- Provided group, individual and family counseling to geriatric clients
- Conducted assessments, psychosocial assessments, and treatment plans
- Coordinated with outside agencies to provide continuity of care
- Marketed program to nursing homes and Assisted living facilities.
Employee Assistance Program Counselor
Duval County Public School
04.2001 - 10.2003
- Provided employees and their families with assessment, counseling, and referral services on a variety of issues ranging from workplace stress to mental health issues
- Developed short term treatment plans and facilitated crisis resolution
- Served on the crisis response committee to provide immediate support to educational faculty and staff when critical incidents occur
- Assisted in developing training programs and informational materials for school board administrators and principals.
Program Manager/Clinical Supervisor
Gateway Community Services
04.1995 - 04.2001
- Managed staff of 20 clinical, medical and support personnel
- Consulted with interdisciplinary team to coordinate psychological services
- Conducted assessments, intakes, evaluations and treatment plans
- Provided group supervision
Education
Master of Education - Counselor Education
Georgia Southern University
Statesboro, GA06.1995
Bachelor of Science - Psychology
Georgia Southern University
Statesboro06.1993
Certification
Licensed Mental health counselor, Florida, # MH5582
Licensed Professional Counselor, New Jersey #37PC00658400
Licensed Professional Counselor, Oregon #C7389
Licensed Professional Counselor, Texas # 81053
Certified Case Manager (CCM) #4213578
Nationally Certified counselor (NCC) # 51449
Timeline
Psychotherapist
Better Help
02.2023 - Current
Clinical Supervisor
Blue Eagle Consulting
02.2023 - 06.2023
Manager, Care Management
Lucet
11.2018 - 02.2023
Psychotherapist
Mind, Beyond Center
10.2016 - 06.2022
Team Lead
Lucet
08.2015 - 02.2018
Case Manager
Lucet
08.2012 - 06.2015
Clinical Director
Gateway Community Services
07.2010 - 08.2012
Psychotherapist
Self Employed
10.2008 - 07.2010
Employee Assistance Program Counselor
Corporate Care Works
06.2006 - 10.2008
Lead Geriatric Therapist
Premier Care at Ten Broeck Hospital
10.2003 - 06.2006
Employee Assistance Program Counselor
Duval County Public School
04.2001 - 10.2003
Program Manager/Clinical Supervisor
Gateway Community Services
04.1995 - 04.2001
Master of Education - Counselor Education
Georgia Southern University
Bachelor of Science - Psychology
Georgia Southern University
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