Dawood Khan
Sterling,VA
Summary
A results-driven professional with a proven track record in automotive maintenance and customer service, demonstrated through roles at SLV Auto, NTB-National Tire & Battery, and AutoNation Honda Dulles. My leadership experience as the owner of MKS Enterprises LLC/Car Workshop highlights my expertise in driving business growth, enhancing operational efficiency, and ensuring customer satisfaction. I excel in fostering collaboration, strategic planning, and delivering measurable outcomes. Recognized for my adaptability, reliability, and strong problem-solving skills, I bring a focused approach to team dynamics, operations management, and continuous improvement.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Uber Eats
03.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Owner/Car Workshop
MKS Enterprises LLC
02.2022 - 03.2023
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Mechanic
NTB-National Tire & Battery
08.2018 - 01.2020
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Enhanced vehicle longevity through meticulous attention to preventive maintenance tasks such as fluid checks, belt replacements, and battery testing.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Mechanic
AutoNation Honda Dulles
08.2016 - 08.2018
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
Education
High School Diploma -
Government Higher Collage 485 GB
Faisalabad, PakistanSkills
- Positive Attitude
- Customer Service
- Teamwork and Collaboration
- Time Management
- Dependable and reliable
- Problem-Solving
- Physical Fitness
- Threat Assessment
- Risk Analysis
Languages
Punjabi
Full Professional
Hindi
Full Professional
Urdu
Native or Bilingual
English
Professional Working
Timeline
Delivery Driver
Uber Eats
03.2023 - Current
Owner/Car Workshop
MKS Enterprises LLC
02.2022 - 03.2023
Mechanic
NTB-National Tire & Battery
08.2018 - 01.2020
Mechanic
AutoNation Honda Dulles
08.2016 - 08.2018
High School Diploma -
Government Higher Collage 485 GB
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