Dawson Buntjer
Bluffdale,UT
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Spa Technician
Bullfrog Spas
06.2022 - 02.2024
- I would load up the truck with up to 5 spas and deliver them anywhere from bluffdale to park city.
- Helped teach new team members, making good culture of continuous learning and skill development.
- Built strong relationships with customers through positive attitude and good response.
- Maintained team flexibility and embraced change to adapt within dynamic markets.
- Delivered exceptional customer service, addressing concerns promptly and professionally.
Sales Associate/Computer Analyst
Marquee It
08.2022 - 05.2023
- Elderly people would call in for help on their computers and I would connect to there computers and analyst them looking for malware or other viruses then would offer them the service.
- Would manage up to 100+ calls a day.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Lead Sales Associate
Tcc
07.2022 - 08.2022
- I would cold call people and would sell keto and thermoburn pills.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Answered inbound telephone calls from interested customers to persuasively discuss offerings.
- Troubleshot problems for callers and helped independently resolve common issues.
- Maintained high call volume for increased sales opportunities with efficient time management skills.
Sales Associate
Vivint
03.2021 - 06.2022
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Increased sales and customer satisfaction through personalized servicing.
- Explained features and advantages of their home security products or services to promote sales.
- Would knock at least 70 doors a day
Food Server
Cedarwood Assisted Living
01.2020 - 09.2021
- I would serve food to the elderly residents and during covid it was door to door so we would bring it to there doors.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Cultivated warm relationships with regular customers.
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
Education
High School Diploma -
Lehi High School
Lehi, UT02.2021
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Data Entry
- Customer Relations
- Problem Resolution
- Computer Proficiency
- Payment Processing
- Client Relations
Timeline
Sales Associate/Computer Analyst
Marquee It
08.2022 - 05.2023
Lead Sales Associate
Tcc
07.2022 - 08.2022
Spa Technician
Bullfrog Spas
06.2022 - 02.2024
Sales Associate
Vivint
03.2021 - 06.2022
Food Server
Cedarwood Assisted Living
01.2020 - 09.2021
High School Diploma -
Lehi High School
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