Hope Schaible
Santa Monica,CA
Summary
Motivated and adaptable professional with experience in customer service, food service, and retail. Passionate about providing excellent service, maintaining efficiency, and contributing to a positive work environment. Quick learner with strong problem-solving skills and the ability to work well both independently and as part of a team.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Spa Technician
Pure Lux Scalp Spa
West Hollywood, CA
06.2025 - Current
- Administered various spa treatments, including massages and facials, ensuring client satisfaction.
- Maintained cleanliness and organization of treatment rooms and equipment to uphold hygiene standards.
- Assisted in training junior staff on effective techniques and customer service practices.
- Developed personalized treatment plans based on client needs and preferences to enhance therapeutic outcomes.
Coffee Truck Operator
Vale Concepts
Los Angeles, CA
01.2024 - 05.2025
- Drive and operate a mobile coffee and food truck serving nitro cold brew and teas.
- Provide high-quality customer service and ensure smooth daily operations.
- Maintain food safety and sanitation standards in compliance with regulations.
- Manage inventory, restock supplies, and handle cash transactions.
Operations Manager
Ispire
Venice, CA
01.2023 - 12.2023
- Streamlined daily operations, enhancing efficiency across multiple departments.
- Implemented process improvements, reducing operational delays and increasing team productivity.
- Coordinated cross-functional teams to ensure project alignment and timely execution.
- Developed and maintained standard operating procedures for consistent service delivery.
Shift Lead
La La Land Kind Cafe
Santa Monica, CA
06.2022 - 12.2022
- Greeted customers and managed order-taking for coffee and food items.
- Trained and supervised new employees, ensuring smooth workflow.
- Maintained a clean and organized work environment.
- Assisted with inventory management and restocking.
Store Associate
Trader Joe’s
Santa Monica, CA
10.2021 - 04.2022
- Provided customer service and assisted with product selection.
- Operated cash registers and handled transactions accurately.
- Stocked shelves and maintained inventory levels.
- Organized store displays for maximum product visibility.
Front Desk Receptionist
SuperKick Sports Complex
Lewis Center, OH
04.2019 - 09.2021
- Answered incoming calls and scheduled appointments.
- Assisted customers with inquiries and provided information about services.
- Managed administrative tasks such as filing and organizing documents.
Education
High School Diploma - undefined
Delaware Area Career Center
Delaware, OH05.2021
Skills
- Customer Service & Communication
- Cash Handling & POS Operation
- Time Management & Multitasking
- Inventory Management & Restocking
- Teamwork & Collaboration
- Organizational & Problem-Solving Skills
- Adaptability in Fast-Paced Environments
- Basic Computer Skills (Microsoft Office, Google Suite)
Certification
- Food Handler’s Certification (Current)
- CPR & First Aid Certified
Additional Information
- Strong ability to learn quickly and adapt to new roles.
- Passionate about customer service and creating positive experiences.
- Excellent communication and problem-solving skills.
- Open to opportunities in various industries, including retail, hospitality, and office administration.
Timeline
Spa Technician
Pure Lux Scalp Spa
06.2025 - Current
Coffee Truck Operator
Vale Concepts
01.2024 - 05.2025
Operations Manager
Ispire
01.2023 - 12.2023
Shift Lead
La La Land Kind Cafe
06.2022 - 12.2022
Store Associate
Trader Joe’s
10.2021 - 04.2022
Front Desk Receptionist
SuperKick Sports Complex
04.2019 - 09.2021
High School Diploma - undefined
Delaware Area Career Center