Dawson Coleman
New Balance
New Braunfels,TX
8
years of professional experience
Retail Team Lead with 5+ years experience in the field. Demonstrated success in driving sales and guest satisfaction through effective team management. Skilled in staff training, customer service, and product knowledge.
Work History
Retail Team Lead
3 Years 2 Months- Lead the team in daily operations with additional managerial responsibilities such as employee training, sales floor supervision, scheduling, and inventory control.
- Participate in store openings and other corporate events
- Analyze KPI's and draw conclusions from the data provided
Retail Salesman
3 Years 2 Months- Analyze the needs of various customers including athletes or podiatrist patients and fitting them into the proper footwear.
- Worked as an associate at The Woodlands Inline Store from February 2020- August 2021, and San Marcos Factory Store September 2021- April 2023
Referee and coach
2 Years- Organized and coached teams of elementary aged athletes. Directed the flow of games as a referee.
Education
No Degree
Bachelor's Degree - Management
Skills
Team development
Public speaking
Customer service
Sales strategy development
Store operations
Problem solving as a team
Data analyzation
Inventory control
Accomplishments
- Collaborated with the team to make a $2.5 million store to a $4.4 million dollar store over the course of 4 years
- RDRP Catalyst Graduate
- Assisted in the store openings of Tulsa, Austin, and Highland Village
Timeline
Retail Team Lead
New Balance
04.2023 - CurrentRead More
Retail Salesman
New Balance
02.2020 - 04.2023Read More
Referee and coach
Upwards Sports
02.2018 - 02.2020Read More
Lone Star College
No Degree
Read More
Texas State University
Bachelor's Degree from Management
Read More
Awards
New Balance Central West District GUEST Star of the Year, Awarded for distinguished performance in retail sales.
2022 Central West GUEST Star of the Year
Awarded for outstanding customer service