Dawson Gregory
Doerun,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Barista
Red Owl Coffee
Moultrie, GA
04.2023 - Current
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Operated cash registers to process customer payments.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained calm demeanor during high-volume periods and special events.
- Collected payments and provided accurate change.
- Described menu items to customers and suggested products based on stated preferences.
- Stocked shelves with ingredients needed to make coffee drinks.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
Car Wash Attendant
Tidal Wave Car Wash
Moultrie, GA
09.2022 - 04.2023
- Maintained a clean, organized, and safe work environment.
- Ensured all safety protocols were followed during the car wash process.
- Greeted customers and answered questions regarding services offered.
- Organized supplies needed for each job including soap, water hoses, brushes, rags.
- Assisted customers with selection of car wash packages and add-on services.
- Checked cars after completion of the car wash process to ensure satisfaction of customers.
- Cleaned wheels, tires, hub caps, and wheel covers to protect wheels and wheel components from deterioration.
- Resolved customer issues in accordance with company guidelines.
- Responded promptly to customer inquiries or complaints in a professional manner.
- Worked closely with team members to ensure efficient service delivery.
- Performed basic maintenance checks on equipment used in the car wash process.
- Inspected vehicles for damage prior to washing.
- Maintained vacuums, pressure washers and roller equipment for car wash and self-service areas.
Education
High School Diploma -
Colquitt County High School
Norman Park, GA05-2024
Skills
- Menu Memorization
- Espresso Machine Operation
- Ordering Procedures
- POS Systems
- Opening and Closing Duties
- Cash Handling
- Beverage Preparation
- Exceptional Customer Service
- Speedy and Efficient
References
References available upon request.
Timeline
Barista
Red Owl Coffee
04.2023 - Current
Car Wash Attendant
Tidal Wave Car Wash
09.2022 - 04.2023
High School Diploma -
Colquitt County High School