Dawson Hamilton
Duluth,GA
Summary
Account Manager and Travel Baseball Coach with a track record of enhancing client satisfaction and fostering team environments. At Royal Flush Plumbing, excelled in client relations and account management, boosting retention. Skilled in customer service and teamwork, adept at resolving issues and mentoring talent. Achievements include maintaining high client satisfaction and developing aspiring athletes.
Overview
3
3
years of professional experience
Work History
Account Manager
Royal Flush Plumbing
05.2024 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Travel Baseball Coach
Auterson Baseball
05.2021 - 08.2021
- Created a positive team environment, fostering strong relationships among players and coaching staff.
- Supervised and coordinated baseball team and program in Summer travel baseball tournaments.
- Leveraged my collegiate baseball experience to mentor younger players, helping them maximize their talent and achieve their aspirations of playing at the collegiate level.
Education
Bachelors - Consumer Economics
University of Georgia
Athens, Georgia05.2025
Associate of Science - Psychology
East Georgia State College
Swainsboro, GA05.2022
Skills
- Account Management
- Customer Service
- Teamwork and Collaboration
- Client Relations
Philantrophy
Participated in two mission trips to the Dominican Republic, where I spread the gospel and taught children about Jesus. Collaborated with my baseball team to conduct training clinics, providing practice regimens and donating equipment to support local youth athletes.
Timeline
Account Manager
Royal Flush Plumbing
05.2024 - Current
Travel Baseball Coach
Auterson Baseball
05.2021 - 08.2021
Bachelors - Consumer Economics
University of Georgia
Associate of Science - Psychology
East Georgia State College
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