Dawson Harrelson
Woodruff
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. As well as a seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
3
3
years of professional experience
Work History
Retail Store Manager /District Sales Manager
AT&T
05.2021 - 11.2023
- I was responsible for scheduling and making sure customers were taken care of as well as any issues if they arose
- I was also in charge of the register and any end of day procedures such as stocking phones and accessories as well as back stock
- My store did weekly outside events, and community marketing to help with sales.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Completed routine store inventories.
- Submitted orders for new inventory.
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
High School Diploma - Computer Science
Homeward Education
07.2019
Skills
- Computer Savvy
- Work well with others
- Team Driven
- Culture Oriented
- Great with multitasking
- Great with Customer Service
- Marketing
- Organization
- Schedule & Time Oriented
- Little Spanish
- Little Russian
Timeline
Retail Store Manager /District Sales Manager
AT&T
05.2021 - 11.2023
High School Diploma - Computer Science
Homeward Education